We were attending a conference in downtown Charlotte, and originally planned to stay at a hotel downtown; however considering what they were offering we opted to stay 15 minutes away at the Wingate. Despite the reviews I had previously read, I found our stay quite pleasant. The staff was very courteous, the rooms were clean, whirlpool, swimming pool, free internet access, gym, and the free buffet breakfast that started at 6:00 was a bonus.
There was one incident that came up, but was quickly rectified to my satisfaction. Others who stayed at some of the "so called" high scale hotels downtown were complaining everyday of either how expensive it was, or lack of service. We had no complaints at all.

Have stayed in this hotel many times and continue to see quality of it go down. Hotel is getting old and needs updating. mattesses are worn, internet not very reliable and hotel staff not very friendly most of time. If your on a budget, try the Laquinta down the road, cheaper and get about the same room/service wise.

This hotel is on the south side of Charlotte which, since we are going south in the morning, should mean that there wiil not be much traffic.

It's very close to I-77 but the restraurants and gas stations are on the other side of the highway. Not really much of a drive though. The hotel has a nice lobby but the front desk staff did not seem particulary cheerful. This is our first time here and it would have been nice if someone had smiled or seemed pleased we were here. The room is clean and there is a decent size counter in the bathroom, but the place is on the verge of showing wear. I give it another year then...it might look too worn.

We have a King bed room and there is a fridge and coffee maker in the room as well as a chair with a foot stool. The internet was very easy to hook into.

There are real glass glasses and ceramic mugs which is nice. One of the phones in the room is cordless which is also a nice idea.

When we asked the front desk where the restraurants were, we were told in this mall or over somewhere and handed a couple of print outs with the names and descriptions of the restraurants..no map....when you're new in town and someone says "at the South Mall"..that's really not much help.

My other dissapointment was that there were not laundry bags in the closet.

All in all, this hotel was okay..not great but okay, clean and the area is quiet . My biggest compaint were the indifferent staff. On the wall in the lobby are some reward placks for hospitality in 2003...hmmmm Perhaps they've had a managment change??

Hi,

We just returned from a 4 night stay at the Wingate Inn Charlotte Coliseum. The hotel, while not a luxury hotel was very nice. The room we stayed in had 2 queen double beds,one bath,a fridge,microwave,coffeemaker,hairdryer, and one tv. The tv had the option of getting the internet on your tv for $9.95. You could also play Nintendo games,choose 120 minutes of music to listen to, or rent movies still in theaters and recently available on DVD from your in-room tv for $9.95. While we didn't use any of this, I did think it was a nice feature to have available. The rooms were clean and comfortable. There is also a nice chair and ottoman in each room as well as a large desk with internet access if you have a laptop.The beds were nice and comfortable, but the blankets and sheets were somewhat thin. We could've requested extra, which I'm sure would've solved the problem but we never took the time to do that. They have an outdoor pool that isn't very large, but is a decent size. They have a seperate enclosed jacuzzi room that one must use their room key to access as well as a nice workout room that you must use your room key to access. They also have a little office type room available to guests that has 2 computers that you can use to access the internet for free, as well as containing a fax maching and clocks representing all of the US time zones. I used the computer to access the internet to check email and ebay auctions etc... and this was really convenient for me. I imagine that it would be even more convenient for a business traveler. They have a nice breakfast that's included with the room every morning. I never made it down for this as I like to sleep in on vacations but my husband said they offered juices, fruits,cereals,milk,bagels and danishes, eggs, bacon, sausage, and they have waffle batter made up and a waffle maker that guests can use to cook up some Belgian waffles. On Tues. nights they have what is called a "manager's reception" for the guests which includes free beer, wine,nuts, cheese,crackers, cookies, and meatballs. This is also a really nice feature that's included for free. The staff was very friendly and polite and I would definitely recommend this hotel to others and would definitely be willing to stay here at this hotel again myself were I in the area. Also, there are just a great variety of eating places within a 10-15 minute range of the area, several which are listed on their website. We ate at the Cheesecake Factory,Maggiano's,Kabuto Japanese Steak House,PF Chang's and Carrabba's on our visit and enjoyed all of them. All in all, a totally lovely visit and worth every cent.