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Comfort Inn Executive Park: Traveler Reviews


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52% Recommend
3.0 of 5 stars 24 reviews
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All (24)
[ Date ] [ Rating ]
Great Staff

Comfort Inn Executive Park

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4 of 5 stars
Chosen60   1 contribution
Missouri
Jul 4, 2009 | Trip type: Friends getaway

I liked the front desk person as I checked in later at night. She was very busy but was able to balance putting out breakfast, front desk and a lot of check-ins and paperwork. I wonder why, however, many of the staff seemed to have more to do than possible to do. Would like to remind management or owners that one room lost revenue would pay the salary of another person helping. Seems like a good investment to me!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay July 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since July 04, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $95 (year-round)
eek, eek, eek, no towels, no towels, no a/c, faulty doors that dont lock

Comfort Inn Executive Park

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1 of 5 stars
BaileyJohnson   1 contribution
apex nc
Jun 28, 2009 | Trip type: Family

6/27/09hotel has a nice clean pool and lobby area. but but but i got to the room and had no tv. My mom door did not lock and her a/c did not work. The floor had funky air smell. They switched the room and the fifth floor smell was fresh. There was ants I mean lots of ants in the elevator. The maintenance guy was running around trying to fix so much . The hotel really as alot of probelms. We had no towels I mean literally no towels.eek,eek very nasty hotel. i could not wash. i asked the front desk for towels and her response was out towels of t. I said huh, are you serious????? Dont waste your money on this garbage.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since June 28, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Stew Eisberg, Sales Manager
(Management representative)
Aug 18, 2009
Please be advised that the hotel in under new management; exterior and interior renovation have been made, and all rooms are in proper working order.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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What a great and delightful stay !!

Comfort Inn Executive Park

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5 of 5 stars
knmrdc1985   1 contribution
LANCASTER. SC
May 19, 2009 | Trip type: Couples

When we first arrived- lobby was beautiful and the front desk clerk was very sweet and helpful. Upon going in room- everything was perfect. Very clean, had a great odor, bed very comfortable and high speed was great. Had a great night sleep. They had a very good hot breakfast. Everything was fresh. The breakfast lady was also very sweet and helpful. I will DEFINENTLY stay there again and I recommend this hotel to everyone that is looking for a hotel that will meet all their requirements and more.
AGAIN, IT WAS AWESOME !!!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since May 19, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $95 (year-round)
Bring a rolled up newspaper!

Comfort Inn Executive Park

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1 of 5 stars
aircrewpilot   3 contributions
cleveland
Mar 3, 2009 | Trip type: Business

I have now stayed at this hotel twice for business, and have certainly had all my concerns solidily confirmed. On my last visit I arrived in the evening, and upon turning on the lights in the room, had a roach scurry across the wall. So unless you like the idea of bugs, I suggest you not stay here. Also, there was an air cleaner in my room that did a very poor job of removing the stale cigarette smoke odor in my NON-Smoking room. Lastly, the lobby was full of what I would describe as female escorts dressed in their hoochie mama outfits. This hotel in my opinion is a poor choice, given the numerous other options near by.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Member since March 03, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Bait and switch???

Comfort Inn Executive Park

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3 of 5 stars
WandererSarasotaFL   8 contributions
Sarasota FL
Jan 4, 2009

We stayed at this hotel for 1 night on our way from NY to FL. It is conveniently located off I-77 and was advertised as a pet-friendly hotel (which all Comfort Inns claim). I booked a king, no smoking room on-line and indicated in comments that I was bringing one small dog. At check-in, I was told that the only "pet room" that was available was a 2 double bed room on the first floor. I protested, reminding the desk clerk of my comment (which obviously wasn't read). Without comment, she gave us a king n/s room on the second floor. While I was checking in, she answered a phone call and stated that there was only one double "pet room" available for that night - apparently a line that is used over and over again. Our room was clean but tired looking (they had just had a cleaning review done this day and scored a 95% - coincidence?). Our bed was comfortable and the hotel is in a very quiet area off the main road. The microwave did not work. Would I stay here again - probably, but only because we travel with a pet. Non-pet lovers should note that pets are allowed to come in through the lobby area so you may encounter some animals during your stay.

  • Liked — comfortable bed and quiet location
  • Disliked — they did not want to honor our confirmed reservation for a king room (no pet room kings availble)
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Other
  • Age group 50-64
  • Member since September 20, 2008
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Comfort Inn Executive Park Also Known As

  • Charlotte Comfort Inn
  • Comfort Inn Charlotte
Address: 5822 Westpark Dr., Charlotte, NC 28217