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Comfort Suites University Area: Traveler Reviews


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75% Recommend
3.5 of 5 stars 8 reviews
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[ Date ] [ Rating ]
great stay for the price

Comfort Suites University Area

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4 of 5 stars
RyaneC   2 contributions
Lancaster, South Carolina
Sep 3, 2007 | Trip type: Solo travel
1/1 found this review helpful

Room was very nice and spacious, and very clean. The bed was comfortable with fluffy pillows. Internet access was spot-on, had no trouble connecting with my wireless laptop. The only problem I had was not related in any way to the hotel - pizza delivery took over two hours! Loved the place, and have it booked again for a weekend stay in September for the Charlotte Autofair car show. I plan on making this the place I stay for this show from now on. Very convenient to Lowe's Motor Speedway and the other attractions in the area. The parking lot was completely full for the weekend I was there, so I had to park on the entrance road. That is the only minor issue I can think of with my stay, but that was not a big deal. Even saw some police officers cruise through, keeping an eye on things.

  • Liked — Room comfort
  • Disliked — parking
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since September 03, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, Older travelers, Pet owners, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $104 (year-round)
Do not stay here - car stolen!!!!!!

Comfort Suites University Area

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1 of 5 stars
fourboyz   1 contribution
Atlanta, Georgia
Jun 28, 2007
2/2 found this review helpful

We got in late on the first day of a family vacation. The hotel is OK - little dated - SMALL double beds - no hot water in one of our rooms - shower rod falling off the wall in the other.

Got phone call from the front desk in the am - police had located our vehicle in a neighborhood (neighbors called in suspicious activity) and tracked us down on some of the papers left in the car. They jimmied the car in the parking lot of the hotel and drove it away to ransack it. We were the second car they hit on this night. According to the police, this has happened to at least 30 vehicles FROM THIS HOTEL PARKING LOT and the hotel has done NOTHING to increase security i.e. add cameras for the lots, hire a security person, etc. We lost all electronic items and one of our suitcases which they dumped to carry the electronic items taken out of the car. Luckily, we took all money, CCs, etc. into the hotel with us. They got IPODS, the car radio, my cell phone and a lap top. AVOID THIS HOTEL UNTIL THEY DO D SOMETHING TO ENSURE THIS STOPS!!

  • Date of stay June 2007
  • Member since June 28, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from dos046, Director of Sales and Marketing
(Management representative)
Jul 16, 2008
We deeply regret this guest's experience while staying at our hotel. The auto theft was the only incidence of its kind in our history and we have since installed 24/7 security. We did experience difficulty in securing the new curved shower rods last year. Due to their design they required additional hardware within the walls and the problems were quickly resolved. Our double-bedded rooms have two standard double beds in them. Lack of hot water seemed to have been an isolated incidence. Again, we deeply regret that this guest did not have a good visit with us. We strive to maintain standards set by both Choice Hotels International and the Health Department and are regularly inspected to ensure that we are in compliance with both. Our beautiful bedding pkg. is new in 2008. We appreciate our guests time in sharing their concerns and the opportunity to respond to them. Your feedback is extremely important to us. We are in the business of making your travel experience a great one. Thank you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $104 (year-round)
Great Hotel & Great Value!

Comfort Suites University Area

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4 of 5 stars
joinlv   5 contributions
New Jersey
Aug 21, 2006 | Trip type: Business, Family

We stayed at this hotel for 4 nights and it was great. The hotel is either new or recently renovated…it was spotless. The rooms are large with a separate sitting area and desk. It easily fit the rollaway cot for my son. The microwave and refrigerator are a nice touch. The deluxe continental breakfast was great. It had not only the standard bagels, muffins and cereals but Belgian waffles, scrambled eggs, bacon and sausage. The staff is friendly and very helpful. Mike, the front desk clerk is an asset to the Comfort Suites organization. We would definitely stay at this hotel again. It is a great hotel at a reasonable price!

  • Liked — Large, Clean Room & Wonderful Deluxe Breakfast. Keep up the good work!
  • Disliked — The courtesy internet access was very unreliable and usually down.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2006
  • Visit was for Business
  • Traveled with Family with teenagers
  • Age group 50-64
  • Member since August 11, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $104 (year-round)
Would Stay Again!

Comfort Suites University Area

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4 of 5 stars
A TripAdvisor Member
charlotte, nc
Feb 23, 2006
3/4 found this review helpful

Nice stay. Large spacious room, with separate sitting area. Had a fridge, microwave and sink. Room kind of outdated, small tv, and had a ladybug guest. But overall, room was clean, bathroom was clean, nice and peaceful. Good service. Located close to many restaurants. Would stay here again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay January 2006
  • Member since February 23, 2006
  • I recommend this hotel for Young singles, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $104 (year-round)
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Comfort Suites University Area Also Known As

  • Comfort Suites Charlotte
  • Charlotte Comfort Suites
Address: 7735 University City Blvd, Charlotte, NC 28213