this hotel was amazing. it looks great and is comfortable. they have the deluxe breakfast that was nice. pool was nice and clean.

(Don't stay here like we did--see the bottom of this review for a REAL hotel!)

My husband and I had been up for about 20 hours (worked all day and traveled 5 1/2 hours to get to destination). We arrived after midnight. The gentlemen that checked us in was so friendly. We got our room keys, changed into our pajamas, and pulled back the covers for a most unpleasant surprise. We had about 2 DOZEN PUBIC HAIRS between the two sheets! We called the front desk and he apologized and offered another room. You have to understand how exhausted we were. We said no for then, wiped downs the fitted sheet, removed the flat sheet and made due with the blanket for the night. I was going to request all the bed linens, including the blanket and comforter be changed the next day ( and also a new vacuum job to get up all the hairs we wiped out of the bed. We ate breakfast first (it was ok). I kept my purse on the table while eating. When we finished, I was going to the front desk to check on someone recleaning the room, so luggage would not have to be moved, etc. Well, I had a ROACH on the side of my purse! (Remember, my purse was on the table, not the floor) That was the straw that broke the camels back. I spoke with the lady at the desk. She was not as friendly as the gentleman at check in. I told her about the night before and the roach on my purse. As I continued on, she finally said she was sorry. I told her it was not her fault but I really wanted to check out. We were suppose to stay for a second night and she informed me that I would not be charged for the second night. I asked if they would charge for the first night. She said it was not their "usual order" or something like that to refund. We should have been offered another room after the bed incident. I told her the gentleman did offer but we were just exhausted and took care of the problem ourselves for the time being. She said I would have to take that up with hotel management. Long story short, we checked out and the Hampton Inn just down the road matched the Comfort Inn rate and let us check in at 9:30am without any additional charge! The Hampton Inn was clean, spacious, and no roaches and pubic hairs!!!!! If you are looking for a hotel in the University area, go to the Hampton! Here is their info:
Hampton Inn Charlotte-University Place
8419 North Tryon Street • Charlotte, North Carolina 28262
Phone: [--] • Fax: [--]
Toll Free: [--] -- Reservations

Room was very nice and spacious, and very clean. The bed was comfortable with fluffy pillows. Internet access was spot-on, had no trouble connecting with my wireless laptop. The only problem I had was not related in any way to the hotel - pizza delivery took over two hours! Loved the place, and have it booked again for a weekend stay in September for the Charlotte Autofair car show. I plan on making this the place I stay for this show from now on. Very convenient to Lowe's Motor Speedway and the other attractions in the area. The parking lot was completely full for the weekend I was there, so I had to park on the entrance road. That is the only minor issue I can think of with my stay, but that was not a big deal. Even saw some police officers cruise through, keeping an eye on things.

We got in late on the first day of a family vacation. The hotel is OK - little dated - SMALL double beds - no hot water in one of our rooms - shower rod falling off the wall in the other.

Got phone call from the front desk in the am - police had located our vehicle in a neighborhood (neighbors called in suspicious activity) and tracked us down on some of the papers left in the car. They jimmied the car in the parking lot of the hotel and drove it away to ransack it. We were the second car they hit on this night. According to the police, this has happened to at least 30 vehicles FROM THIS HOTEL PARKING LOT and the hotel has done NOTHING to increase security i.e. add cameras for the lots, hire a security person, etc. We lost all electronic items and one of our suitcases which they dumped to carry the electronic items taken out of the car. Luckily, we took all money, CCs, etc. into the hotel with us. They got IPODS, the car radio, my cell phone and a lap top. AVOID THIS HOTEL UNTIL THEY DO D SOMETHING TO ENSURE THIS STOPS!!