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“Courtyard Ballantyne” 5 of 5 stars
Review of Courtyard Charlotte Ballantyne

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Courtyard Charlotte Ballantyne
3.0 of 5 Resort   |   15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277   |  
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$20 Daily Credit
Ranked #27 of 170 Hotels in Charlotte
Keller, Texas
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Courtyard Ballantyne”
5 of 5 stars Reviewed March 19, 2014

If your business is in Charlotte and in the Ballantyne area of the city, the Courtyard Marriott is the place for you. The property is located in walking distance to many restaurants and Starbucks, in addition Einstein Bagels. Hotel is well kept and excellent condition along with indoor pool and work out facility.

Room Tip: Any of the rooms are a excellent choice. I have not experienced any noise issue through out the hote...
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  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review, March 20, 2014
Jim1008,

Thank you for pointing out the great features of our hotel that include a workout facility, indoor pool, theatre area for watching games and our Bistro. We work very hard to keep the property in great condition for our valued guests. As stated we are conveniently located to local restaurants, movie theatres, golf courses, and corporate parks. Come back to see us when you are back in the Charlotte Ballantyne area. Safe Travels.

Chad Baker
Assistant General Manager
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86 reviews from our community

Traveler rating
    44
    30
    9
    3
    0
See reviews for
26
8
9
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Kernersville, North Carolina
1 review
5 of 5 stars Reviewed February 25, 2014

Our group of families from Our Lady of Mercy School (Winston-Salem, NC) have made our second stay at the Courtyard Ballantyne. Linda Lemmons and her staff are absolutely the best! They made our parents and children feel at home and accomadated any special request we had including opening the restaurant early. We intend to come back year after year. The kids enjoyed the pool, lobby television and internet as well as the adults! Thank you for making our weekend middle school basketball tourney extra special!!

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review, February 28, 2014
Jim B,

We really enjoyed having the Shamrock group at our property again this year. It is great to hear a good time was had by all. Our entire works very hard to ensure our guests have a great stay while at the Courtyard Ballantyne. This includes making special arrangements to satisfy our customers. I will pass these comments onto Linda and the entire staff. Safe Travels.

Chad Baker
Assistant General Manager
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Maple Heights, Ohio
1 review
5 of 5 stars Reviewed February 18, 2014

We stayed her while in Charlotte for a family wedding. We had a suite and three rooms. The staff located the rooms so that we were all next to or across from each other so we could keep our eyes on the old folks (in their 90's) after they went to bed and we stayed up to visit. The rooms were also near the side door which made loading and unloading so easy without having the older folks walk too much. The staff were friendly and accommodated all of our special needs. The breakfast choices were delicious. All amenities were very close: restaurants, nail salon, car wash, etc. I couldn't have asked for a more perfect place to stay!

Room Tip: Room near the end of the hall by the side door makes it easy for loading and unloading luggage. The...
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review, February 19, 2014
Joanne C,

It is great to hear you had a perfect stay. Our entire staff works very hard to accommodate each guest. Also, I have to agree that we are situated in a very convenient location to restaurants, shopping, and entertainment. Thank you for choosing the Courtyard by Marriott Ballantyne. We look forward to seeing when travel brings you back to Charlotte.

Chad Baker
Assistant General Manager
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south carolina
1 review
5 of 5 stars Reviewed February 11, 2014

Marriott runs a tight ship - but this location - beat the snot out of my expectations. The staff were courteous - they even made my cup of noodles for dinner at 2 AM while I was getting stuff into my room - the room was clean - a late check out wasn't an issue.

I couldn't have been happier - and I'll use the courtyard again. The pool is definitely a plus - my kids loved it.

Room Tip: All of the rooms were good & quiet. Loved the location.
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  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review, February 13, 2014
jthatch,

Thank you for the kind comments about the Ballantyne Courtyard. We pride ourselves on providing great customer service even at 2am. It is especially great to hear we are exceeding the high expectations that Marriott has set forth. Please come see us again when your travels bring you back to Charlotte.

Chad Baker
Assistant General Manager
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Southport, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 27, 2014

Reserving 3 rooms for family including 4 grandsons was a pleasure. Amber and her associates at the Front Desk were welcoming helpful and professional. The staff at The Bistro, plus other staff who always pitched in during busy times gave friendly service and quality food with healthy options always available. The Ryan Families

Green Features: They recycle with bins conveniently located in the lobby and rooms!
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review, February 3, 2014
JTaylorR,

Thank you for your kind comments about Amber and Bistro staff. This is the kind of service expectations we have at the Courtyard Ballantyne. It is great to hear you were able to enjoy your stay with family. We are all about providing a great place for families to gather. I hope to see you and your family back with us in the near future.

Chad Baker
Assistant General Manager
Courtyard by Marriott Ballantyne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boynton Beach, Florida
1 review
5 of 5 stars Reviewed January 25, 2014

My wife and I have stayed at the Courtyard Ballantyne four times this past year when visting our kids who live in South Carolina about 15 minutes away. It is right off the main road with easy access to Charlotte and the surrounding areas. Plenty of shopping and restaurants nearby. The staff from the Front desk to housekeeping to Faye in the Bistro are all excellent, courteous and customer friendly. They even know us by name!! The hotel and rooms are always clean with a very nice pool and fitness center. It is one of the most customer oriented hotels we have found. A great choice for business, pleasure and if traveling with kids.

Room Tip: Rooms on the second and third floors overlooking the grounds are preferred.
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Green Features: They practice what they preach about being environmentally friendly.
  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review, January 27, 2014
Art G.,

Thank you for your continued loyalty to the Courtyard by Marriott Ballantyne. We truly appreciate repeat guests and make an effort to get to know each of our customers. It is great to hear we are a part of the memorable trips to the area to visit your kids. I will pass your comments on to the rest of the staff and we look forward to seeing you again in the near future.

Sincerely,

Chad Baker
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Top Contributor
65 reviews 65 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 15, 2014

Can't say enough about this place - except it'd be nice if they were a little less expensive! Weekend rates are great - weekdays are up there.

Anyhow, the staff, especially the front desk and the Bistro, are the best. Friendly, accommodating, efficient, professional.

The room we had was excellent with a balcony overlooking the pond in the middle of Ballantyne Corporate Park. Lots of walking trails in the BCP. The pool and hot tub were excellent.

Food at the Bistro was good and reasonable. Dining area well-appointed with private TVs in a couple of the booths.

All in all, best value in Ballantyne that we have found.

Room Tip: Try to get a balcony room - though there are very few of them.
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessica S, Manager at Courtyard Charlotte Ballantyne, responded to this review, January 16, 2014
Thank you for your kind comments about our property. Our location is great as we as are situated right off I-485 surrounded by restaurants, entertainment, corporate parks and golf courses. I am pleased to hear you had a chance to enjoy our pool, hot tub and dine in our Bistro. If you plan on traveling to Charlotte in the future check online for our advance purchase rates which offers a nice discount.

Sincerely,

Chad Baker
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Charlotte Ballantyne

Address: 15635 Don Lochman Ln, 15660 John J Delaney Dr, Charlotte, NC 28277
Location: United States > North Carolina > Charlotte
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Charlotte
#37 Business Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Charlotte Ballantyne 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Courtyard by Marriott Charlotte Ballantyne is conveniently located in the heart of Ballantyne, at the intersection of John J. Delaney Drive and Johnston Road. With access to unparalleled amenities, the hotel is nearby a variety of restaurants, shopping, golf and spa. We are proud to offer 90 well appointed guest rooms and suites that have been designed with your comfort in mind. The pillow-top beds offer a restful night's sleep, and all guest rooms have refrigerators and 32" LCD Televisions. The Courtyard by Marriott Charlotte Ballantyne now features the brand’s new Refreshing Business lobby concept, designed to give travelers the flexibility to work and socialize however they choose while on the road. A signature element of the new lobby is the exclusive GoBoard® technology, a 52-inch LCD touch screen packed with local information, maps, weather, and news, business and sports headlines. Dining has been completely redesigned with The Bistro – Eat. Drink. Connect.; offering casual, flexible seating; easier access to food and higher quality, healthier menu options for breakfast and light evening fare, including snacks, wine and beer so guests can unwind. ... more   less 
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Also Known As:
Courtyard Charlotte Ballantyne Hotel Charlotte
Charlotte Marriott
Charlotte Courtyard

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