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Drury Inn and Suites Charlotte: Traveler Reviews


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89% Recommend
4.5 of 5 stars 29 reviews
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[ Date ] [ Rating ]
I was extremely satisfied.

Drury Inn and Suites Charlotte

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5 of 5 stars
mimbrava   2 contributions
metro Atlanta
May 8, 2009

I stayed at this motel on April 14 and April 28 and found everything to my entire satisfaction. The staff was attentive and friendly. The room was clean. The amenities all worked fine, from the instant WiFi connection to the large flat-screen TV. The breakfast buffet offered a large selection of hot and cold items, and the afternoon drink and snacks were a nice touch. My little Pomeranian loved that Drury does not charge extra for her, as most places do. I don't travel much but will definitely stay at a Drury again (I just wish there were more of them around the country), and I will be recommending it to travelers looking for a good value for their dollars.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Other
  • Member since May 08, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $103 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
Close to music venue

Drury Inn and Suites Charlotte

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3 of 5 stars
un4given   13 contributions
Cinton, TN
Apr 23, 2009 | Trip type: Solo travel

This is just a very average hotel. I feel it was a little over-priced. You free afternoon drinks. But, there is a 3 drink limit and they are watered down. There were a lot of nice places to eat all within walking distance. The bathroom was tiny but clean. I had to wait 10 mins to check-out. There was a note that said "be back soon". I would not expect this at a 3-4 star hotel.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since March 02, 2006
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Kim Chappell, eMarketing Specialist
(Management representative)
Apr 29, 2009
Thank you for choosing Drury Hotels and for providing us with feedback about your recent stay at our hotel. We apologize that your stay was less than you expected. We appreciate your comments because it helps us address the issues you brought to our attention and to work with our staff so they do not occur again. We truly appreciate your business and hope you will give us additional opportunities to serve your lodging needs.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $103 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
Excellent all around

Drury Inn and Suites Charlotte

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5 of 5 stars
may2004bride   7 contributions
Staten Island
Feb 24, 2009 | Trip type: Family

The hotel was great-only about 15 minutes from everything we wanted to do-South Park, Discovery Place, South End, Airport. Walmart was accross the street and there were many restaurants surrounding us. The breakfast was great-hot eggs, biscuits, sausage, make your own waffles, french toast-coffe, tea, apple and oj. The evening reception was also a treat-drinks and snacks. The staff really helped by recommending places to go-one was a bakery-Nonna's. Yummo!!! The rooms were good-2 double beds. I felt safe and welcomed!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Member since December 29, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Call now to book: 1-888-324-1896 from Drury Hotels
Adequate at best

Drury Inn and Suites Charlotte

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3 of 5 stars
adelauro   1 contribution
New Egypt NJ
Jan 11, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I honestly don't understand all the rave reviews on here for this hotel. It's a decent place but not really anything special. The free drinks and snacks are a nice touch for a hotel in this price range, but many others offer this as well. They really need to update the decor and furnishings of this hotel, very 80s looking. Most of their competition have done so already, including most Hamptons and LaQuintas. The wifi is spotty at best.

The staff also could be described as adequate, nothing better or worse. You will get mostly blank stares or shrugs from them when asked a question.

The area is horrendous as far as traffic and congestion are concerned. It's a good thing there are several restaurants within walking distance, because it's a real hassle to take your car out in this neighborhood. However the restaurants are just your average, national chain places, so if you want a decent meal you will have to get in your car.

Lastly, I don't see why everyone is so impressed with the security gate. Yes, you need a room key card to get through the gate, but so what? If someone wants to make mischief, he can just park in the Friday's lot right next door and walk over, as they are connected! Besides the gate is problematic, as I usually had to swipe my card several (more than five) times before it would work.

All in all, not a horrible place, but certainly there are better options nearby at a similar price.

  • Liked — Free soft drinks
  • Disliked — Staff, location, wifi
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since January 11, 2009
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $103 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
Good Free Breakfast, Good Location!

Drury Inn and Suites Charlotte

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4 of 5 stars
ABC-Game-King   34 contributions
Alabama
Dec 26, 2008 | Trip type: Business, Family
1/2 found this review helpful

Pros:
- Good Free Breakfast: Not just your average continental stuff. Scrambled eggs (w/ toppings like cheese, ham, salsa, etc.), sausage patties, biscuits, gravy, yogurt, cereals, bananas, apples, Belgian waffles, breads, grits, french toast, juices.
- Good Location: Minutes from major roads such as I-85, I-485 and others. Cheddar's, TGIFriday's and several more restaurants from fancy to fast are very close. Wal-Mart (not a 24 hr) is right across the street (until they open the super WM nearby). Lots more shopping also close by.
- Very nice lobby & breakfast area: Comfy & nice furniture.
- Snacks & drinks for free in lobby: free fountain soft drinks, popcorn and 1 free alcoholic beverage during your stay.
- Nice indoor/outdoor pool & hot tub.
- Decent fitness room.
- King sized beds are comfy.
- Large screen TV with loads of cable channels.
- Gated parking (access with room key).
- Nicely furnished room.
- Mini fridge & microwave tucked away behind a cabinet.
- Staff quickly addressed an unruly party situation with discretion.
- Laundry room with 1 washer & 1 dryer.
- Small convenience store in lobby for some items.
- Curved shower curtain bar!
- Iron & ironing board; coffee maker.

Cons:
- Some night staff a bit brusque.
- Bring your own shampoo & soap. They provide some, but didn't like the quality.
- TV picture quality not exactly HD. Not sure if it is the hotels fault vs. cable/picture settings, etc.
- The card readers on the parking gates and some external doors just won't read your card unless you run it at least 12 times. This can get annoying fast.
- "24 Hour Business Center" is just 1 comp with sub-DSL speed with a fax/printer. It is adequate to get the job done, but if some kid is chatting or some jerk is checking football scores, you've got to wait in line.
- If you need something from the front desk, get dressed and go get it yourself. This isn't exactly the kind of joint that has spare people to bring up a flat sheet or toilet paper.

Overall:
- Free good breakfast, nice furnishings, good room, decent price (esp. with promotions & deals), good location.

  • Liked — Good free breakfast & good location!
  • Disliked — Get better card readers!
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Business
  • Traveled with Family with young children
  • Age group 35-49
  • Member since March 28, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $103 (year-round)
Call now to book: 1-888-324-1896 from Drury Hotels
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Drury Inn and Suites Charlotte Also Known As

  • Drury Inn Charlotte
  • Drury Inn Hotel Charlotte
  • Drury Charlotte
  • Charlotte Drury
Address: 415 W WT Harris Blvd, Charlotte, NC 28262