We stayed here last weekend in a 2 room suite with our dog and three children. This hotel is close to Ikea and we wanted to shop and just enjoy Charlotte. This hotel provided a clean, well kept room. My children loved the indoor/outdoor pool and my husband and I enjoyed the hot tub. We all enjoyed the "Kick Back" as well as breakfast. That being said what made our stay so wonderful was the staff. Seriously- EVERY staff member was nice and went out of their way for us. They asked how our day was, what they could do... I won't ever stay anywhere else in Charlotte.