I'm just completing my stay here for a combination business/mini vacation trip. You couldn't ask for a more convenient location for exploring uptown Charlotte, so many wonderful restaurants, pubs and attractions within easy walking distance. The staff here are polite, friendly, and helpful.
I was pleasantly suprised to be upgraded to a concierge floor, the 15th floor. Since the majority of my visit was on the weekend, I wasn't able to fully appreciate the lounge, but it sure was nice to be able to grab a glass of wine and some snacks after a long Thursday road trip. The breakfast on Friday was also pleasant, the usual continental choices and included little mini-omlettes and great OJ and coffee.
The rooms have been upgraded, comfortable bed, flat screen TV, sink and mirror outside of the bathroom. The air conditioning unit is noisy when the fan is running but it's fairly easy to achieve a comfortable temperature with limited fan noise. Parking is $15/day but you can take your car in and out as much as you want. Overall a pleasant stay and I would stay here again.