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DoubleTree by Hilton Hotel Charlotte - Gateway Village
3.5 of 5 Hotel   |   895 W Trade St, Charlotte, NC 28202-1122 (Third Ward)   |  
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Ranked #39 of 170 Hotels in Charlotte
Wilmington, North Carolina, United States
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Nice Stay”
4 of 5 stars Reviewed 3 days ago NEW

The Hotel and our room was very clean. The staff was very nice and helpful. Breakfast buffet is pretty good but a little on the pricey side. It is in a very convenient location and super quick to get Uber as they have a transportation service next door! We stayed here on business but would come back for personal!

Stayed December 2014, traveled on business
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452 reviews from our community

Traveler rating
    177
    173
    73
    23
    6
See reviews for
110
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164
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Arecibo, Puerto Rico
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The personnel is very friendly and helpful. The hotel has a good location. That's about all. Parking is $14 a day. Internet (WIFI) is $9.95 per day. The rooms are fairly clean and spacious, but the bedding is terrible. They forgot to clean our room one day, but in all fairness, a simple phone call and the cleaning lady came in no time at all. Not a terrible experience, but I would not come back.

Room Tip: All rooms are quite quiet.
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  • Stayed December 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Augustine
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were welcome by a friendly staff...and a cookie. Bribery works all the time!!! Hotel is comfortable and room was clean. Cleaning crews were helpful and hard working. The room was still in good shape but a few cracks in the bathroom tiles, a few scuff marks on the furniture will require attention soon to retain the Hilton quality...and the price that goes with it.

  • Stayed December 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Farmingdale, New Jersey
Top Contributor
106 reviews 106 reviews
20 hotel reviews
Reviews in 49 cities Reviews in 49 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 1 week ago

For anyone staying in downtown Charlotte or needs to be near the stadium, this is the place. The staff is super helpful and the whole design of the hotel is organized for the convenience of the guests. It is in a terrific location right off the Interstate and within walking distance of the stadium. They do charge for parking but if you are going to the game, the $14 charge is cheaper than the surrounding lots. The room was large, well laid out and plenty big for two guests. The business center was a pleasure to us for printing boarding passes. There are tons of eating choices within walking distance. The only concern I had was wi-fi was only available in the lobby.

Room Tip: If going to a Panthers game, get in early and use their parking and walk to the stadium.
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  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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Boynton Beach, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel exemplifies the gracious hospitality that you would want to experience every time that you visit a hotel. The team is well-trained, attentive, and anticipate your every need and the location is great in downtown Charlotte.

  • Stayed December 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, United States
1 review
4 of 5 stars Reviewed 1 week ago

My overall experience was great. The hotel is beautiful and the rooms were very clean The staff was very nice and welcoming. But I do think it's crazy that a hotel this nice doesn't offer in room free wi-fi. The parking is also a bit steep.

  • Stayed December 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashburn, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would have gone with a good rating. However, the bathrooms at this hotel are not commensurate with the hotel rooms. The rooms appear to have been remodeled, however the bathrooms are dated and unattractive-particularly the shower and tub. it is also uncomfortable having the toilet jutting out from under the vanity.

  • Stayed November 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Charlotte - Gateway Village

Address: 895 W Trade St, Charlotte, NC 28202-1122
Phone Number:
Location: United States > North Carolina > Charlotte > Third Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Romantic Hotel in Charlotte
#33 Business Hotel in Charlotte
#33 Family Hotel in Charlotte
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Charlotte - Gateway Village 3.5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Doubletree Hotel Charlotte
Doubletree Charlotte
Charlotte Doubletree

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