Overall our experience here was not bad, it just wasn't what we needed at the time. The hotel was farther away from where we needed to be downtown, which made getting there a headach. The rooms were clean and the staff was very friendly; however, the rooms are NOT very soundproof, so do not plan or sleeping late or going to bed early. THe parking is open to the public, which did not make me feel very safe. Their website says they offer valet parking, but they did not when we arrived. I would give Double Tree another try, just not this one.