We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 166 Charlotte hotels

DoubleTree by Hilton Hotel Charlotte - Gateway Village: Traveler Reviews

3.5 of 5
895 W Trade St, Charlotte, NC 28202-1122 (Third Ward)
Hotel deals
Hotel website
Hotel amenities
Special Offer
Bed and Breakfast Package
DoubleTree by Hilton Hotel Charlotte - Gateway Village
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Expedia.com Travelocity Hotels.com
and 8 more sites!
78%
Ranked #33 of 166 hotels in Charlotte
Most recent review
5 of 5 stars Reviewed January 9, 2013
PanicMom Asheville, North Carolina
Write a Review

168 reviews from our community

    Trip type
Traveler rating
    58
    68
    34
    6
    2
Date Rating
Asheville, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Hotel.”
5 of 5 stars Reviewed January 9, 2013

Great location, clean rooms and lobby. Spacious room and bathroom. Loved our Valet, Curtis he was so so helpful and professional. He is a real asset! Front Desk staff at check in could have been nicer...but check out staff was great! Check in and out was quick and easy. Would definitely stay there again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask PanicMom about DoubleTree by Hilton Hotel Charlotte - Gateway Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review
February 15, 2013
Just wanted to thank you for your recent stay with us. We appreciate your time and the feedback you provided. These comments enable us to improve our guest service and our product. We hope to see you again in the future,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Close to the Stadium”
3 of 5 stars Reviewed December 31, 2012

This hotel was great if you're going to a game at the stadium. We were walking distance from the stadium and most of the things in downtown Charlotte. (It is at the edge of downtown, so it is a bit of walk, but that was okay with us).

The hotel was clean and the staff was nice.

The shower head was a little low (tall people beware) and the pillows were flimsy and not very comfortable. Unfortunately we didn't sleep well.

  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Bearcatgirl08 about DoubleTree by Hilton Hotel Charlotte - Gateway Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review
January 18, 2013
Your comments about your stay at our hotel made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). However we would like to apologize for the comfort issues you experienced with our shower and our pillows. We will be sure to work with our housekeeping team to ensure that all of our pillows are up to standard. We hope to see you again soon. Thank you for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Steamboat Springs, Colorado
Top Contributor
80 reviews 80 reviews
64 hotel reviews
Reviews in 51 cities Reviews in 51 cities
194 helpful votes 194 helpful votes
“Fantastic Staff”
5 of 5 stars Reviewed December 31, 2012

From the arrival to the bell staff to everyone there, thanks for the First Class Service.

In town for the Belk Bowl Game. The room was average size and had a sort Chaise chair for relaxing. The bed was very comfortable.

One highlight was the excellent staff. Room service was fast and the food very tasty. When we had a problem with the in room safe, a technician was at the door within 10 minutes and fixed it immediately. Even brought up a new key after getting the safe fixed.

The breakfast buffet had a good selection and as a Gold HHonors member, free as was WiFi, again for a Gold member.

Parking was not cheap ($13) but convenient

I would stay again

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask skibuff about DoubleTree by Hilton Hotel Charlotte - Gateway Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review
February 15, 2013
I am glad to hear that you enjoyed your stay at with us. Hope to see you return in the near future. Safe travels.......
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, North Carolina, United States
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great Hotel!!”
5 of 5 stars Reviewed December 11, 2012

My friend and I stayed here and attended a Panthers game! We arrived at hotel early, the staff was VERY friendly and helpful. Our room was not yet ready (it was only 11 am, check-in time is 3) we parked in hotel garage and were able to walk to the game in minutes. Upon checkin we were greeted by different and equally as friendly staff, and given a yummy warm cookie. The room was beautiful, clean, and bed was super comfy with good linens (this is a must for me). The bathroom even had a recycle bin in with the trash can-----FANTASTIC. HUGE PLUS for me! I WILL BE BACK. THANKS

  • Stayed December 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 2 more reviews by marjorieJ72 for Charlotte
Ask marjorieJ72 about DoubleTree by Hilton Hotel Charlotte - Gateway Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review
December 19, 2012
Your comments about your stay at made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Land O Lakes FL
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Nice Stay!”
5 of 5 stars Reviewed December 5, 2012

We stayed here for the ACC championship game. The front desk staff was friendly and accomodating! We were greeted with a smile and a warm cookie at check-in!! Our room was CLEAN and perfect. The bed was comfortable and the shower was great. It was in the PERFECT location! About 1 mile walk from the BOA stadium and downtown restaurants. Loved it!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by Andrea T for Charlotte
Ask Andrea T about DoubleTree by Hilton Hotel Charlotte - Gateway Village
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review
December 10, 2012
Thanks for staying with us. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). Hope your team won the game. We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
 
Hyatt Place Charlotte City Park
Great value on a similar hotel
Charlotte, NC
4 of 5 stars 118 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Charlotte
Trendy
Hilton Charlotte University Place
Hilton Charlotte University Plac... 4.5 of 5 stars 338 reviews
Family-friendly
Drury Inn & Suites Charlotte Northlake
Drury Inn & Suites Charlotte Nor... 4.5 of 5 stars 279 reviews
Romantic
Hampton Inn Charlotte - South Park
Hampton Inn Charlotte - South Pa... 4.5 of 5 stars 110 reviews
Luxury
Holiday Inn Charlotte - Center City
Holiday Inn Charlotte - Center C... 4.0 of 5 stars 322 reviews
Show Prices ABS:HotelCheckRates-d94136?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1409115?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d100549?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d100599?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Charlotte hotels
DoubleTree Suites by Hilton Hote... 3.5 of 5 stars 233 reviews Hilton Garden Inn Charlotte Upto... 4.0 of 5 stars 119 reviews HYATT house Charlotte Center Cit... 4.5 of 5 stars 249 reviews Charlotte Marriott City Center 4.0 of 5 stars 278 reviews
Show Prices ABS:HotelCheckRates-d219666?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d223203?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1863291?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d94163?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 166 hotels in Charlotte, ranked by popularity

Been to DoubleTree by Hilton Hotel Charlotte - Gateway Village? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about DoubleTree by Hilton Hotel Charlotte - Gateway Village

Also Known As:
Doubletree Hotel Charlotte
Doubletree Charlotte
Charlotte Doubletree
Address: 895 W Trade St, Charlotte, NC 28202-1122
Phone Number:
Region: United States > North Carolina > Charlotte > Third Ward
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotels in Charlotte
#36 Family Hotels in Charlotte
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, Agoda, Priceline, Venere, Olotels, Hilton Hotels, HotelsClick and Tingo so you can book your DoubleTree by Hilton Hotel Charlotte - Gateway Village reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton Hotel Charlotte - Gateway Village, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
DoubleTree by Hilton Hotel Charlotte - Gateway Village
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices