We have stayed two times in this hotel and will do so again. It's location, near a mall and on a street of interesting shops is very good. The staff is very co-operative and helpful. They have a shuttle van, free of charge to the local mall, and will also come and pick you up when you telephone. One problem is that, like some other Hampton Inns, they require a 24 hour notice of cancellatiion, which for travellers like us, is always not possible, given weather and road conditions. This policy will hurt them as inclement weather may result in one not being able to get there. Hampton Inns should reconsider this policy. As well, last year we paid $139. a night for our room and were shocked to have to pay $100. more this year as we were not coming on a week-end, but during the week. This huge difference is unacceptable to me as a traveller, I should not have to pay such a difference. I spoke to the manager and he graciously explained that they catered to corporate clients during the week and thus the huge difference in rates. He did reduce my rate a little, and I did appreciate his action. This location is superior and the rooms are clean, the breakfasts are great and with the two exceptions noted above, we would return here. Hampton Inns should review their policies on cancellations as this will hurt them if they insist on 24 hour notices for travellers, something which is not always possible.
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- Also Known As:
- Hampton Inn Charlotte - South Park Hotel Charlotte
- Hampton Inn South Park
- Charlotte Hampton Inn