The biggest problem with this hotel is that they do not have HOT WATER. Every morning I was forced to take a 2 minute shower because that was as much as I could stand of the cold water.
I spoke with management and their reply was that they have ONE hot water heater AT THE OTHER END OF THE HOTEL. Their advice was to let the water run for 5-10 mins (1. Tried it, didn't work & 2. Charlotte is supposed to be on water restriction b/c of the drought - good to know they are doing their part!) or ask for a room on the opposite end of the hotel. As if new guests are supposed to know to ask to be on the side of the water heater.
Other than that, the stay was tolerable. Yes, they are renovating, which means boxes strewn throughout the floors, but the staff was nice. However, the cold showers were unbearable and despite the renovations, they have no plans to correct it. Even shelters provide hot water for showers. I'm an adult and I was miserable, I would hate for a kid to have to put up with that. Stay away, especially if there are kids involved.
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