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Hyatt Place Charlotte Airport/Tyvola Road: Traveler Reviews


2950 Oak Lane Boulevard, (formerly AmeriSuites), Charlotte, NC 28208
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Reviews you can trust

57% Recommend
3.5 of 5 stars 21 reviews
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All (21)
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Tolerable

Hyatt Place Charlotte Airport/Tyvola Road

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2 of 5 stars
Thalisa   3 contributions
Rotterdam
Sep 3, 2007 | Trip type: Solo travel

While the common areas seem to be recently renovated, the rooms are old and tired. I was, unfortunately, only able to get a smoking room given the late reservation I made. It smelled of stale smoke, but it wasn't overwhelming.

The furnishings have seen better days and you can feel the springs of the mattress beneath you while you sleep. The window unit air conditioning unit was very loud, but it did a good job of drowning out the noise from the nearby airport. The room itself was clean, though the bathrooms need to be overhauled since there is some mildew ingrained in the grout. For an extended stay, one would expect a little more room as far as a refrigerator/freezer goes. A cooktop would also be a nice touch.

I found the staff friendly and willing to please, but noticed a few people complaining about their rooms and they seemed to walk away without being satisfied, so perhaps I was just lucky?

The breakfast was above average for this class of hotel. The standard continental fare, plus make them yourself waffles and some scrambled eggs and sausage.

I'd probably stay here again, but it wouldn't be my first choice.

  • Liked — Free Wireless Internet, Good Front Desk Service, Good Breakfast
  • Disliked — Tired Rooms, Uncomfortable Beds
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Other
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since December 10, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $108 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Bad service, dirty room

Hyatt Place Charlotte Airport/Tyvola Road

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1 of 5 stars
abcd12345678   1 contribution
Houston
Aug 25, 2007 | Trip type: Business, Solo travel
1/2 found this review helpful

I was booked in this hotel for overnight stay by my airline due to a delayed flight. The front desk was not bad but they booked me in an occupied room initially and it was shocking to enter a room and find someone inside. The room that I eventually got had some non functional light bulbs and there was a spider in my bath tub. I asked for a wake up call at 6.00 am but never received that. Thanks to my mobile phone, I was able to get up on time to catch my flight. Do not go to this hotel unless nothing else is available.

  • Liked — Near to airport
  • Disliked — Cleanliness
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since August 25, 2007
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d100524?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $108 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
2nd chance

Hyatt Place Charlotte Airport/Tyvola Road

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1 of 5 stars
SteveSallyK   7 contributions
Wisconsin
Jul 31, 2007 | Trip type: Family
1/2 found this review helpful

On our return to Charlotte on 7/28/07, We ended up back at this Amersuites Hotel which had overbooked us on 7/21/07. They had the proper room this time but as we entered the room, the deodorizing scent they used was very strong. My Cpap machine still had that same odor in it a day later.
We informed the front desk that we were returning the rental car to the airport and would like the shuttle back to the hotel. They said to just call when we ready at the airport. We called and were told that the shuttle had just left for the airport. It never arrived. Over a half hour later we called again and were told they would send the shuttle again. About a half hour later it finally showed up. Over a hour wait for a 3 mi. shuttle.
The free breakfast was not available because we had to take the shuttle to the airport at 7 a.m. before breakfast was available.
The shuttle was also running late because the front desk clerk was our shuttle driver and wasnt relieved at the proper time. We also loaded our own luggage while we waited for the driver.
The remote for the TV didnt work, we turned it in and never got it back.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 50-64
  • Member since November 09, 2004
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d100524?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $108 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
good stay

Hyatt Place Charlotte Airport/Tyvola Road

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3 of 5 stars
valrem   9 contributions
frankfort, ny
May 2, 2006
1/1 found this review helpful

Stayed here on Friday April 21st overnight. I have to say the room was clean, and comfortable. Air conditioner was noisy. Pillows on the bed were flat and they had no extras. continental breakfast in the am does not start until 7:00 am on the weekend, we needed to leave at 6:30 to go to the airport for a flight out. Was able to leave our car there and took the free shuttle service. Would have liked to been able to grab a muffin or something but no dice. !!

No other real problems.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2006
  • Member since April 30, 2003
  • I recommend this hotel for Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d100524?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $108 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Bed Bugs!

Hyatt Place Charlotte Airport/Tyvola Road

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1 of 5 stars
A TripAdvisor Member
Los Angeles, CA
Sep 10, 2005 | Trip type: Business
4/4 found this review helpful

Do not stay at this hotel! The room was crawling with bed bugs. My husband and I went to see a doctor after we went back home because we had been bitten so badly. We informed the front desk but they seemed unconcerned and muttered a feeble apology. Disgusting place!! Beware!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay August 2005
  • Member since September 10, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d100524?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $108 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hyatt Place Charlotte Airport/Tyvola Road Also Known As

  • Hyatt Place Charlotte
  • Hyatt Place Charlotte Airport
  • Hyatt Charlotte
  • Charlotte Hyatt
Address: 2950 Oak Lane Boulevard, (formerly AmeriSuites), Charlotte, NC 28208