We stayed there to celebrate our 5th wedding anniversary. We stayed in a mini king room with a balcony. The room was small but well appointed. The floor to ceiling windows made the room bright and feel larger. The balcony was large, and if it wasn't so hot we definitely would have used it. There is a mini fridge with a separate freezer, which is nice if you need. it. I really liked the standup shower. A nice size. The bathroom is very small, but that didn't bother us.
-You can't beat the location
-The service we received was awesome
-The free breakfast is not your average hotel breakfast. You are seated a tables with linens and served beverages by staff. You can even make special requests if you would like something that is not on the buffet. I asked for wheat toast that never came, but not a big deal.
-Paint was pealing/chipping on the ceiling in the bathroom - not a deal breaker but a detail that should be tended to.
-Three employees were talking at the host stand after breakfast about work issues. We were getting coffee to go and well within ear shot. One guy was dressed in all black and seemed like a manager. Not the most professional behavior. Leave those conversations away from guests.
-They are renovating so their bar on the second floor had limited choices for drinks.
-The towels were rough and not very luxurious.
-The sheets!! I've never stayed somewhere with such scratchy sheets. Again not a deal breaker, but disappointing.
We will stay here again in the future. I would definitely recommend this place. It's a great combination of value and luxury.
- Official Description (provided by the hotel):
- We'd love for you to stay with us whether you're in town for business or pleasure! We are the only hotel in downtown Chapel Hill, right on Franklin Street - just steps away from all the action such as UNC Chapel Hill's campus, Dean Smith Center, Kenan Stadium, UNC Hospitals, Morehead Planetarium, Ackland Art Museum, and tons of shops, restaurants, and entertainment options. Our guiding principle is to be hospitable, so we focus on our interactions with you above all else. ... more less
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- Also Known As:
- Franklin Hotel Chapel Hill