I stayed at the Franklin Hotel with a certificate for a free one night's stay. The service was impeccable at the fabulous complimentary full breakfast service, the staff was very friendly and helpful at the front desk, and the room with balcony was attractive, comfortable, and spacious.
The front clerk Casey looked at my Mapquest directions and simplified the directions for me. She is definitely an asset to this hotel. My only regret was that it was for one night only. Even though I was a nonpaying customer, I was not treated that way but with the utmost courtesy. If I ever need a place to stay near Chapel Hill, I will definitely will return.