Stayed at The Franklin for a wedding the weekend of November 9-11th, 2012 in rooms 5018 and 5019. The hotel is located in the heart of Chapel Hill and the rooms were well appointed. However, the room had a number of things wrong with it and the deal breaker for our stay was the discovery of cockroaches in the middle of the night crawling all over the bathroom floor. My wife turned the lights on in the bathroom around 1am and saw the critters running around. She was ready to pack up and leave then but we had a long drive in the morning so I took care of the roaches and we "slept" uneasily the rest of the night. I reported the roaches to the front desk then and again in the morning at checkout, but they did not have an overly concerned attitude about it and I interpreted this as they have heard reports of roaches before and que seras seras.
- Spacious rooms
- Comfortable beds
- Nice breakfast included
- Toilet seat was broken and practically falling off the commode (Room 5018)
- Fitted sheet was worn so badly that there were multiple tiny holes located throughout sheet
- Remote to Living Room TV was inoperative
We won't be staying here again based on the roach experience as we had to unpack our bags in the garage upon getting home to ensure we didn't transplant the bugs to a new home. These problems are all correctable, so maybe they can get ahead of the roach issue if they really want to. Again I based my opinion on the response I got from the front desk.
- Also Known As:
- Franklin Hotel Chapel Hill
- Official Description (provided by the hotel):
- We'd love for you to stay with us whether you're in town for business or pleasure! We are the only hotel in downtown Chapel Hill, right on Franklin Street - just steps away from all the action such as UNC Chapel Hill's campus, Dean Smith Center, Kenan Stadium, UNC Hospitals, Morehead Planetarium, Ackland Art Museum, and tons of shops, restaurants, and entertainment options. Our guiding principle is to be hospitable, so we focus on our interactions with you above all else. ... more less
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