I cannot say enough about this hotel and it's employees. Rooms were spotless, staff was helpful and food was tasty. We had fourteen travelers who stayed two nights and met two days in their conference room, Grand Terrace West. Joel, Luke and Mark made this a pleasant and productive visit. Meeting rooms have floor to ceiling windows, breakfast was very good and the bar area was nice with fireplace and patio, depending on weather. Thanks again!

In December 2011, we stayed here for the Christmas holidays, since our newest grandson was less than a year old, and space was at a premium. It was close enough that we could walk to their home in Carrboro. I enjoyed a specialty called a Tartini, which was blue and delicious. The room looked out on Franklin Street where we could see favorite stores and restaurants, as well as the unseasonable--for them--snow! Breakfasts were delicious. Our Vermont family joined us for one, and all of them stopped in, including the baby, to see what a nice room we had. I would certainly recommend it for the value, location, and tasty breakfasts. The indoor parking was a plus!

This was our second visit to the Franklin Hotel and just as delightful as the first! The rooms are wonderful, from the oversize balcony to the soft linens and comfy mattress and pillows. On our last visit we had a sitting area which added a lot of space to the room as well as an oversize bathroom. They did not have that room available but this room, although smaller, was still as lovely. The hotel is in a perfect location to walk to UNC campus, Starbucks, nice shops and several phenomenal restaurants. The shining star is the staff; they are warm, helpful, knowledgeable and will go out of their way to make your stay as pleasant as possible. It is truly a treat to stay here!

We stayed recently at The Franklin Hotel and had a wonderful stay. The staff was very friendly and helpful, the hotel was in a perfect location for visiting The University of North Carolina, and the rooms were very nice.