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“Great hotel and staff” 5 of 5 stars
Review of Courtyard by Marriott Chapel Hill

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Courtyard by Marriott Chapel Hill
3.0 of 5 Hotel   |   100 Marriott Way, Chapel Hill, NC 27517   |  
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Free Parking
Ranked #7 of 16 hotels in Chapel Hill
Chapel Hill, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
“Great hotel and staff”
5 of 5 stars Reviewed June 18, 2013

We hosted a family reunion and had a large block of rooms at the hotel. All of the rooms were wonderful and our family was very pleased with the accommodations and responsive and friendly staff. The lobby is a great place for guests to mingle and lounge and the facilities are great. We highly recommend this hotel as a comfortable and convenient place to stay in Chapel Hill. It is minutes from just about everywhere with easy and ample parking.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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237 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Norwegian first
  • Spanish first
  • Any
English first
Gainesville, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 13, 2013

We just returned from 5 days at the Courtyard in Chapel Hill. We had a great experience! The room was comfortable, clean and the staff was wonderful. Everyone was pleasant and met our every need. Tierene at the front desk was great meeting all of our needs and greeting us everyday with a smile. We stay at all of the Marriott properties and our favorites are usually the Renaissance but this Courtyard was just as nice. The only improvement would be the breakfast. We will be back next year for sure looking for the great staff!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 8, 2013

Just returned last night from a two week business stay at this Courtyard. I had such a wonderful experience I thought I'd share. Room was very comfortable and there's even a laundry room to catch up on your wash if needed. Kudos to all the staff here who were just wonderful. Scott and Bianca at the front desk were extremely busy but you would never know it and were always so service oriented, made me feel like I was their only customer! The staff in the Bistro cafe were helpful and kind too and the food was delicious, not a bad thing on the menu. Try the blackened salmon!

Room Tip: Stayed on the 4th floor
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthews, NC
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 8, 2013

Everything about this hotel is nice except I had to listen to the toilet run all night and they didn't repair it as requested the next day. I had to turn the water off to sleep. Wifi was hit and mostly miss.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Northern Vriginia
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 4, 2013

All of the important aspects were in place: clean, comfortable bed, wi-fi, newspapers, restaurants. When I had trouble hooking up to wi fi the staff was extremely helpful. But a little skimpy on a few items. The fitness room only had cardio and free weights. But the weights were not helpful. They were 5 lbs, 15 lbs, 20 lbs and every 5 thereafter. Since most women use weights in the 6-12 lb range, the missing 10 pounder let alone some other gradations made it unusable. The swimming pool although indoors is tiny. We would stay here again although I definitely like the Siena on the other side of Chapel hill better.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlotte, North Carolina, United States
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 29, 2013

We all stayed at the Courtyard while attending graduation and the staff made it a really pleasant experience. The rooms were all very attractive and super clean. Comfortable bed!! That's a biggie for me. They gave us goodie bags including info about a great pizza restaurant near by.
Had great breakfast sandwiches in the lobby (fast!) and Starbucks coffee. What's not to like??

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed May 23, 2013

I frequently visit this Courtyard for business but brought the whole family for UNC graduation weekend. The staff greeted everyone with goodie bags on check in. (which contained some of the best dark chocolate toffee ever made from a local company) The hotel was staffed up for the busy weekend and they went out of their way to make it a great weekend. All the rooms were spotless as usual. Plenty of free parking. Starbucks coffee in the lobby. An all round great place to stay always!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Chapel Hill

Address: 100 Marriott Way, Chapel Hill, NC 27517
Phone Number:
Location: United States > North Carolina > Chapel Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Chapel Hill
#6 Business Hotel in Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chapel Hill 3*
Reservation Options:
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Also Known As:
Courtyard By Marriott Chapel Hill Hotel Chapel Hill
Courtyard Chapel Hill
Chapel Hill Courtyard
Chapel Hill Marriott

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