The staff at the Courtyard Marriott has made a bad situation more bearable for me and my husband, an active duty Army officer from Fort Bragg. He was recently diagnosed with terminal cancer and is undergoing 7 weeks of intensive twice-a-day radiation treatments. Because of this, we must stay close to UNC Medical Center since our home is over an hour and half away. A friend recommended the Courtyard, so we made a reservation and decided this is the perfect place to be for us. We booked the next seven weeks with the help of Cynthia, who went out of her way to make sure we were set up with the same room and the things we need. Both Fred and Tierene have also been extremely helpful with making sure that we're taken care of. It is nice to be remembered by name! Everyone from the housekeeping staff, to the Cafe personnel, to the front desk, to the yard maintenance staff have been incredibly friendly and helpful. The rooms are comfortable, spacious and clean. The grounds are kept immaculately. Across the street, is Meadowmont Village that has everything you would need... restaurants, grocery store, bank, coffee, etc. We've been here three weeks now, with four more to go, and it's become a comfortable "home away home". Thank you Courtyard Marriott for taking care of us! God Bless!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 19, 2012
Thank you for your kind words regarding our staff and service. We recognize that extended time away from home, especially under circumstances such as yours, can be difficult. As a staff, we are glad that we were able to make your time here as convenient and comforting as it was. The staff is honored to have been able to accommodate an active serviceman during a time of need. You and your husband will be in our thoughts and prayers during this holiday season.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.