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“Modern comfort with very nice bed!” 5 of 5 stars
Review of Aloft Chapel Hill

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Aloft Chapel Hill
3.0 of 5 Hotel   |   1001 South Hamilton Road, Chapel Hill, NC 27517   |  
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Ranked #8 of 16 Hotels in Chapel Hill
Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Modern comfort with very nice bed!”
5 of 5 stars Reviewed June 2, 2014

I recently stayed at Aloft Chapel Hill with my family. We have 2 small children and we couldn't have been more happy with our stay. The check in process was painless and the entire hotel was very clean. The pool area was very nice with plenty of clean towels. They even have a separate shower to rinse off once you are finished.

I read some reviews about arrogant staff and I did not see any of this. I specifically spoke with at least four members and had nothing negative to say at all. Everyone seemed happy to be there and actually seemed willing to answer any questions I had for them.

The room was very clean and the beds were very comfortable. Even with two small children, we did not feel cramped. The toilet and shower areas were very clean and no issues at all with slow internet.

Overall, this is an excellent hotel and if you are in the Chapel Hill area, I would recommend this hotel. I don't think they will let you down.

Jamie
Charlotte, N.C.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan L, Starwood Hotels at Aloft Chapel Hill, responded to this review, June 5, 2014
Dear Jamie_CLT,
Thank you for the wonderful review! We are so glad that you enjoyed your experience at our hotel and that we exceeded your expectations. Aloft Chapel Hill hopes that you will stay with us for your future visits and looks forward to seeing you again soon. Take care.
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314 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
North Carolina
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 29, 2014

We recently visited Chapel Hill on business, just one night. We enjoyed the no frills hotel, with clean rooms and a comfortable bed. However, we were each (3 of us), given an handicapped room. We felt bad that we might have taken a room someone else could have used. I don't really enjoy a shower curtain, so the shower wasn't as relaxing as I had hoped. I do love the Bliss products and the free bottles of water provided. There were a few convenient restaurants nearby. Will stay here again.

Room Tip: Rooms to the left of the elevator don't overlook the main road, so much quieter.
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
w0rldtraveler007
Top Contributor
131 reviews 131 reviews
54 hotel reviews
Reviews in 53 cities Reviews in 53 cities
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed May 28, 2014

SPG Status member arrived Friday around noon and sought an early check-in. Was greeted with total rudeness and arrogance from the guy at the desk, who scoffed at our request for an early check in, then denied us a late check out. It was as if we were checking into the W NYC and arrogance and rudeness were a foregone conclusion. So we hung out in the lobby with all our belongings and guess, what, there was a room available. We returned to the front desk after Mr. Arrogant left and requested a late check-out again, and were told "of course" as if it were a foregone conclusion that we would be granted late check out due to our SPG status, but clearly some Aloft staff didn't get that training. The room was standard Aloft, the bed was comfortable, and it was a fine stay... though Alofts could use a new engineer to vent the steam from the shower. Now, however, Aloft hasn't credited our SPG account and they're once again being difficult. Pity, too, because Alofts have such potential.

Room Tip: Avoid the highway side.
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Green Features: Didn't know they had an environmentally-friendly practice at this location.
  • Stayed May 2014, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily F, Guest Relations Manager at Aloft Chapel Hill, responded to this review, June 4, 2014
HI w0rldtraveler007,
Thank you for your review and your loyalty to Starwood hotels. We take your review very seriously and apologize for any inconveniences you experienced on your trip.
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bloomington
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 28, 2014

Just back from a second stay at Aloft....cool, funky and colorful.Excellent shuttle service to campus( not weekends tho)...good restaurant and bar, also several decent restaurants nearby...A most comfortable stay, great rooms and service.Will book it again next time in the area!

  • Stayed May 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily F, Guest Relations Manager at Aloft Chapel Hill, responded to this review, June 4, 2014
Hi lastupendaboy,
Thank you for taking the time to write your review. We appreciate your feedback and are glad that you enjoyed your most recent stay, including our convenient shuttle and location plus our amazing team! We look forward to welcoming you back.
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Charlotte, North Carolina
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 28, 2014

My family stays at this hotel frequently; we've been staying at the hotel at least five times each year for the last three years. As a frequent traveler, I see the best and the worst that the hospitality industry has to offer.

The Aloft Chapel Hill is one of the most consistently excellent hotels that I stay at regardless of price. The entire staff makes the stay easy and makes us feel like valued customers.

I have Platinum status with Starwood, and have always received the benefits that go along with that without having to ask or squabble. I'd recommend this hotel in a heartbeat if you are going to be in the Chapel Hill area.

Room Tip: We've never had a bad room in this hotel.
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  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emily F, Guest Relations Manager at Aloft Chapel Hill, responded to this review, June 4, 2014
Hi Mike D,
Thank you for your review. We appreciate your loyalty to both SPG and Aloft Chapel Hill, and we can’t wait to have you back! Your visits and feedback mean a lot to us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilmington, North Carolina
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 24, 2014

Trendy music and decor definitely give this hotel a different vibe than your typical hotel in this range. The gel pads in the elevator that change when you step on them are pretty cool. The shower was absolutely the best hotel shower I've ever used! Usually they are kind of drippy and you can barely rinse the shampoo, but this one had great water pressure. Some nice walking trails nearby and great proximity to campus and Franklin street. Only drawback was the additional $10 / night for parking. Think I could have found another adequate hotel in the same price range with free parking.

Room Tip: We were on the second floor behind the "Aloft" sign. No view and there is a fire station...
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  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
36 reviews 36 reviews
36 hotel reviews
Reviews in 22 cities Reviews in 22 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 23, 2014

I like the concept of Aloft hotels, although some are better than others. This one is among the better ones. I found the bed to be more comfortable than I experienced in other Alofts.
Hotel is clean, people who work there are nice and... Dogs stay free! My dog enjoyed her stay ;-).

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aloft Chapel Hill

Address: 1001 South Hamilton Road, Chapel Hill, NC 27517
Phone Number:
Location: United States > North Carolina > Chapel Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Chapel Hill
#9 Business Hotel in Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Chapel Hill 3*
Number of rooms: 130
Official Description (provided by the hotel):
Aloft Chapel Hill is by UNC's Campus, area universities, Research Triangle Park, and RDU Airport. Our hotel has 1,600sq ft of meeting/event space, free wifi, an indoor pool, and w xyz, a bar/lounge. ... more   less 
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Also Known As:
Aloft Chapel Hill Hotel Chapel Hill

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