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“Very nice, with a few issues” 4 of 5 stars
Review of Aloft Chapel Hill

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Aloft Chapel Hill
3.0 of 5 Hotel   |   1001 South Hamilton Road, Chapel Hill, NC 27517   |  
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Ranked #10 of 16 Hotels in Chapel Hill
Certificate of Excellence 2014
New York City, New York
Top Contributor
101 reviews 101 reviews
76 hotel reviews
Reviews in 72 cities Reviews in 72 cities
130 helpful votes 130 helpful votes
“Very nice, with a few issues”
4 of 5 stars Reviewed December 2, 2012

Stayed here for three nights over Thanksgiving while visiting family. Found the experience to be very good except for a few small issues :

The Good:

The rooms are really beautiful, large with fresh, bright design, comfortable beds, brand-new bathrooms, bliss spa products (!), and amenities like a safe and a wall-mounted flat screen TV (see my photos, attached to this review). I loved the décor and how bright and sunny our room was.

The fitness center is top-of the line, with LifeFitness treadmills and ellipticals, a decent set of free weights, exercise balls, etc. Super nice! Also chilled water and towels. The pool is small and probably best for kids to paddle around in.

The service is very friendly, thanks to Andrew at the front desk who always had a smile and was very willing to help. The room was cleaned thoroughly, quickly and early each day, they have an excellent staff at this place. There is free coffee in the lobby all morning, and it is pretty good coffee, too.

The bar has some good specials and is a pleasant place to unwind.

The Less good:

If you are staying here you should know that breakfast is not free, it's about $6 for a (really delicious) breakfast sandwich or $1-2 for a bagel with a spread. It's fine if you're on your own but if you're traveling with family it can add up. I have found that hotels in this price range or cheaper offer free breakfast. The breakfast at Aloft is tastier than what you might get at a free breakfast, though.

Parking is also not free, you have to pay $5/night for it. Given the rates at this hotel one would think they could just eat the cost of the parking.

Sleep quality I gave 4/5 stars to because in them middle of the night I could hear some drunk UNC fans screaming. Otherwise it was very quiet except for on the night of that game. This is not the hotel's fault, just an occupational hazard of being in a college town I suppose.

Finally, my main quibble with the room is that there really aren't very many places to put your things away. There is a minimalist closet kind of thing where you can hang some stuff but besides that no drawers or anything. I really hate messing up my hotel room and leaving stuff all over the place and it was a source of irritation that I could not have enough space to put things away and keep it tidy. They should add some drawers or something. I understand the whole minimalist thing but seriously I am not a minimalist, if I were I wouldn't need to insist on staying in a fancy hotel while visiting family. minimalist is the concept, not the guests!

If you stay here: bring your movies on your computer! they have this cool thing where you can hook up your computer to the flat screen in the room, which is really awesome.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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331 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
St. Louis, MO
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 25, 2012

First of all, let me preface this by saying that overall, we enjoyed staying at the Aloft, and would return. We paid $89 a night, which was good for the area (don't know if it was a special deal, though). It's definitely NOT your usual hotel, and if you're into modern design you will LOVE it! But, since it IS different than most hotels, there are some things you need to be aware of that could impact your visit. None are real show-stoppers, but if you have certain expectations based on visits at the "typical" hotel, you could be disappointed.

Rather than duplicate the reviews by stryker32 and cruisedoc1, I will say their descriptions are spot on. Here are things they didn't mention that might affect your decision to stay there:

Parking is $5/night; valet service is the same but you'll need to add on the cost of tips. They are short on self-park spaces, so if the hotel is full be prepared to use the valet service. Breakfast is ala carte - with several items not having prices listed - but they have a wide selection of items, including lots of snack-type stuff for later. Once you get your food, you have to find a place to sit in the lobby or lounge - there is no dedicated eating area. The ironing board in the room is designed for people 5' or under - if you're tall you'll have to bend over to use it. There aren't any translucent privacy drapes - the room is either dark or wide open to the outside world. There are no pillows for stomach sleepers - all were rather firm and didn't compress well. There is a pencil in the room instead of a pen - what happens if you break the lead? Housekeeping kept the room spotless, but had trouble getting the right number of hand towels or washclothes for 3 people, even after we left them a note. On the plus side, if you're into working out, they have a fantastic exercise room with lots of equipment (and complimentary ear buds!).

Nit-picking, maybe, but those are the little things that can ruin people's impressions if they're not as easy-going as we are.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davis, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 19, 2012

I enjoyed the modern decor. It reminded me of European hotels. I was pleasantly surprised by how large the room was. Mine had two queen sized beds in it. You could easily fit 4 people comfortably in it. They have bliss products, but the shampoo/conditioner was in a dispenser. If you want a separate conditioner, bring your own. Wifi was free, but slow. They give you a $5 credit for the restaurant if you decline room service. The staff was courteous and professional. Some downsides are street noise and a small closet. The bathroom door was a sliding one, so you don't get a lot of privacy. I didn't get a chance to use the gym or pool, but they looked nice. I would stay here again.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Top Contributor
59 reviews 59 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 6, 2012

We really enjoyed our stay at the Aloft hotel! We were travelling with our cat after she had eye surgery and needed a pet friendly hotel that didn't gouge us for pet fees. Aloft was a convenient location, helpful & wonderful staff, and great layout for our family. The room was fantastic and we thoroughly enjoyed the modern layout. It was great to have such an open floor plan. The staff were very helpful from the valets to the front desk, they were wonderful. It was very convenient for breakfast and coffee, which was delicious. We are looking to our next visit at this great hotel!

Room Tip: Both rooms we stayed in: one at the end of the hall and one in the middle of the hall were very quie...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocean Isle Beach, NC
Top Contributor
80 reviews 80 reviews
66 hotel reviews
Reviews in 48 cities Reviews in 48 cities
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed November 5, 2012

I'm a very frequent, experienced traveler and try to gear reviews to helping folks know what to expect & make a good choice. I'll try, but being out of a somewhat different mold, this hotel may be hard to review, and I don't know yet whether this review will be more positive or negative. The hotel sits right on a busy street, so street side gets a lot of traffic noise, which includes cycles, loud bass in cars, and cars with loud engine noise (being a college town, the 'look at me' crowd is active). The exterior looks like a cross between a college dorm & prison. Parking is in a garage that is quite a hike, or by valet (complimentary), so you won't have easy access to your car. The theme is contemporary, and as one reviewer put it perfectly, 'minimalistic'. Lobby is more like a meeting place, complete with college kids lounging & playing pool, bar goers, and an aray of would-be-intellectuals playing the role so often seen in the academic bubble (with 345 college credits, I know the type). The lounge is a zoo with music so loud I had to take my cell phone outside. It has 3 TV's above the bar tuned to different channels with NO sound - good luck. The floor is just concrete coated with a clear coat (polyurethane?) A plague claims how 'green' the hotel is, but I suspect man's footprint is similar to other hotels (& the lounge & breakfast area uses plastico & disposable everything). However, it makes the academics feel good. Well, at least no trees were cut for furniture in the rooms - there is none. Just 2 formica shelves (one desk-like) between a padded bench, and a shelf-like night table (all flakeboard, which come from sawdust). The rooms are small, stark, and very minimalistic, although pleasant & modern. The beds (remember the beds? The most important thing, yet rarely mentioned by reviewers) are actually quite comfortable - not quite Hilton quality, but 2 cuts above the likes of a Holiday Inn Express. Lighting is horrible. One switch for the bathroom half of the room, which is VERY bright and very open to flood the rest of the room with blinding light in the middle of the night - bad design. There is no closet, but a very small closet like area behind a curtain in the bath half. There is a shower - no tub. A SMALL shelf has a tea bag size coffee maker - you get one cup of each. No curtains, but the window shades are light occlusive. With a good bed, it's perfect for an overnight where you will be out most of the time. Hotels in Chapel Hill are not known for bargain prices & this was marginally over-priced, even for the area (at $139). I was happy to get there, had a good night sleep, and very happy to leave. Breakfast was very limited & pricey enough. My son had an egg mcmuffin type sandwich which would make McDonald's seem gourmet-ish, and McD's would be tickeled to get those prices. My waffel & bacon was roughly $7. Hope this helps.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark_Sherburne, General Manager at Aloft Chapel Hill, responded to this review, November 6, 2012
Thank you for staying a the Aloft Chapel Hill for you recent stay in our area and we appreciate your feedback.
The Aloft brand is non-traditional, modern and urban in its look and feel. The hotel is Gold LEEDs certified for its sustainable building construction and operation. The hotel has many "green" programs from recycle containers in rooms and in public areas, uses corn based disposables in our breakfast area, you can opt out of having your room serviced and receive SPG or a food and beverage voucher (saves water from laundering, cleaning supplies, etc), has shower soap and shampoo dispensers in the showers to cut back on disposable waste - just to name some of the active green programs we proudly participate in. The hotel is located in a mixed use development with traditional surface parking as well as a shared parking deck that is about 250 feet (80 steps) from the main entrance of the hotel.
Wxyz Lounge is a lively atmosphere that does often feature live entertainment and offers board games, a pool table and lots of comfortable seating to relax, unwind and mix and mingle in.
We hope to have the opportunity to host you again on a future trip to our area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis, MO
Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 4, 2012

To be clear this is probably a 3 1/2 star property but it exceeds expectations for what it is. I had never stayed at an Aloft property, but I was pleasantly surprised. It's clearly not a W but a nice value friendly alternatively. The staff was courteous and the accommodations were very comfortable. For fellow SPG lovers, this is an exceptional point value (3,000 per night).

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mahwah, New Jersey
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 15, 2012

The concept behind Starwood's new ALoft hotels is to give good value for a better than average hotel room, and this is exactly what they have done. The rooms were more than adequate in size with an open area for the vanity and single sink. There is a sliding door to give privacy to the shower and toilet. The only issue we had was that there is only one light switch for the entire bathroom area and one light switch for the rest of the room. There was no way to have any night light and that was a problem for us. So I suggest you take a night light with you. The shades in the room kept all the light out, a plus, but that made the rooms very dark.

Room Tip: Take a plug-in night light with you. We were on the second floor but heard little or no noise from...
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aloft Chapel Hill

Address: 1001 South Hamilton Road, Chapel Hill, NC 27517
Phone Number:
Location: United States > North Carolina > Chapel Hill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Chapel Hill
#9 Business Hotel in Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Chapel Hill 3*
Number of rooms: 130
Official Description (provided by the hotel):
Aloft Chapel Hill is by UNC's Campus, area universities, Research Triangle Park, and RDU Airport. Our hotel has 1,600sq ft of meeting/event space, free wifi, an indoor pool, and w xyz, a bar/lounge. ... more   less 
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Also Known As:
Aloft Chapel Hill Hotel Chapel Hill

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