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“Shuttle Driver” 4 of 5 stars
Review of Sheraton Chapel Hill Hotel

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Sheraton Chapel Hill Hotel
3.5 of 5 Hotel   |   One Europa Drive, Chapel Hill, NC 27517   |  
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Ranked #9 of 16 hotels in Chapel Hill
Henderson, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Shuttle Driver”
4 of 5 stars Reviewed November 19, 2012

I was in town for a football game and stayed at the Sheraton. The hotel was great and in a very convenient location. The breakfast there on Sunday morning was excellently priced. A good value. The reason I am writing is the shuttle driver, Bradley. He drove me and my friend out to different restaurants & bars during the weekend. Bradley provided exceptional customer service. He was extremely knowlegable about the area and had many details about potential places to dine & drink. He knew all of the live music spots. An employee like this is valuable indeed!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 people have reviewed this hotel

Traveler rating
    85
    78
    26
    11
    2
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52
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Any
English first
Hampstead, Maryland
Top Contributor
60 reviews 60 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 18, 2012

This Sheraton is located close to UNC in Chapel Hill, NC. About 6 min from the campus. Older building that has been kept up well. Rooms are neat and clean with good bed and TV (flat screen HD). Bath was small, but who needs a dance floor. Room and bath have beed kept up to date. No wear and tear. No Safe, micdrowave, or Fridge. There is a restaurant at the hotel (didn't use) and a Mc Donalds and Chinese close by. (a short walk). Several shopping areas within a short drive distance. I would say the room rates are on the high side, but it's a "Sheraton". Would stay here again.

Room Tip: Try for a room on the back side away from the road noise.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DC
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 30, 2012

Very good hotel, about a $45 taxi ride from the RDU airport. The guest rooms are quite standard Sheraton and the overall ambiance is nice. Friendly, helpful staff. Having the Shula's 347 restaurant within the hotel is a good touch and is a recommended stop for dinner.

Room Tip: There is not much to walk to from the hotel, and note that Chapel Hill (Franklin Street) is quite fa...
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed October 26, 2012

I was in town on business and was interested to see what the Sheraton was like as I had heard many good things... It did not disappoint. The staff were very friendly and attentive to my needs throughout my stay. My room was lovely, I was in the Club Level King Room which had fantastic views looking out over the pool. If you looking for somewhere good to eat, look no further than Shula's 347 Grill which is conveniently attached to the hotel. I opted for the Fillet Steak (medium rare) and it was perfectly cooked! Overall I had a brilliant experience at the Sheraton and would suggest to anyone that if their looking for somewhere to stay in Chapel Hill that they try this place!

Room Tip: I would recommend the Club Level King room as it has great views looking out over the pool.
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lexington, North Carolina
1 review
5 of 5 stars Reviewed October 26, 2012

My family went to this hotel while we visited our cousin at UNC Chapel Hill. Everything was clean, organized, and an all around great environment. I recommend this hotel to anyone looking for a great time!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
atlanta, Ga
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 25, 2012

From the outside, this hotel looks shabbier than it is. We understand it has been recently renovated and we enjoyed our 1 nite stay. Conveniently attached to Shula's eatery so we did not have to go outside in the rain for a full service restaurant. Although Happy Hour is advertised in the hotel lobby, the people in the Shula's bar said there is no happy hour for drinks in NC. I advised most people think happy hour is for drinks and I found it misleading advertising, but they did not care. .

Room Tip: The rewards rooms are waaaay at the end of the hallway, so ask for something else if you don't w...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gainesville
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed October 18, 2012

They did not turn on the heat in the hotel, even though it was mid-October and in the high 30's and low 40's in North Carolina. Even though we pleaded, and the desk said the heat was coming, nothing happened. And, this is the second time we have had a problem with heat or noise from a vent in a room here. Can't imagine returning.

Room Tip: Ask about the heat.
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  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review, October 23, 2012
Thank you for your feedback. I would very much like an opportunity to discuss this with you in more detail. Most guests are very pleased with our guest rooms and our service levels. In fact we surpassed 99% of Sheratons for guest loyalty last month (September 2012). Guest feedback is very valuable to me; my goal is 100% satisfaction. I hope to hear from you soon.
Sincerely,
Ted Milby
Director of Rooms
(919) 969-2148
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sheraton Chapel Hill Hotel

Address: One Europa Drive, Chapel Hill, NC 27517
Phone Number:
Location: United States > North Carolina > Chapel Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Chapel Hill Hotel 3.5*
Official Description (provided by the hotel):
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure. ... more   less 
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Also Known As:
Sheraton Chapel Hill
Chapel Hill Sheraton

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