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“A Real Jewel in Chapel Hill - ask for Date Night package!” 5 of 5 stars
Review of The Siena Hotel

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The Siena Hotel
3.5 of 5 Hotel   |   1505 East Franklin Street, Chapel Hill, NC 27514   |  
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Free Parking
Ranked #3 of 16 hotels in Chapel Hill
Charlotte
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“A Real Jewel in Chapel Hill - ask for Date Night package!”
5 of 5 stars Reviewed May 19, 2013

This was our 6th stay at The Siena. We come from Charlotte to the UNC Hospital every 3-6 months for doctors appointments and surgery. After several stays in a run down Residence Hill outside of town, we discovered The Siena and haven't stayed anywhere else since. We feel totally pampered when we are there! We get the 'Date Night' package which includes a beautiful, large, well-appointed room and extremely comfortable king bed, 2 drinks and an appetizer at the bar, $100 gift certificate for a fabulous dinner in their onsite restaurant and delicious breakfast!! You can't beat it! Enjoy every moment!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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219 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Grand Island, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 16, 2013

We stayed there for a wedding in May of 2013. The reception was not at the hotel. We used the hotel as a base and it worked very well for that. great location. Good room prices and good value for the money. The rooms were clean with great in room service. I also thought the rooms were very large compared to say a Hampton Inn. The location of the hotel was perfect as well. With inn walking distance of lots to do. We would stay at this hotel again.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NC
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 8, 2013

I only stayed one night at the Siena but was impressed with several things. First, because I joined the free "I Prefer" guest benefit program when I reserved my room online, I got an upgrade to a larger room at no extra cost, and since I was staying mid-week, my room seemed to me almost a bargain. My room was lovely and very spacious. The bathroom had a large shower, but I do wish it had had a tub for a long, leisurely soak. Second, every member of the staff that I encountered was attentive and seemed to be genuinely interested in seeing to it that I was happy with everything. The little extras like the robe laid out on the bed and the chocolates on the pillow -- things many fine hotels have dropped over the years -- are still part of the Siena's ambiance. The hotel's location isn't in the most walkable part of Chapel Hill, but it is only a five minute drive from all the major areas you might want to visit. Even though it is on busy Franklin Street and even though I slept with one window slightly opened, the street noise was no issue whatsoever. I ate dinner with friends at Il Palio, one of our favorite restaurants in the area, and -- as always -- both the food and service were impeccable. The Siena is lovely and will treat you like a valued guest, as they did me. I highly recommend giving it a try.

Room Tip: Join the free "I Prefer" membership program when you reserve your room online and get a co...
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  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Daytona Beach, Florida
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 2, 2013

one of the friendliest, best kept comfortable hotels my wife and I have ever stayed in. the staff is very helpful. The rooms are well appointed with reproductions of Italian 16th century art. The batrooms are large and styled in classic marble.The coffee in the lobby is excellent. We will stay here again.

Room Tip: Room 423 is at the end of the hall, away from the elevator, and over looks the woods.
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lexington, Kentucky
Top Contributor
89 reviews 89 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
98 helpful votes 98 helpful votes
5 of 5 stars Reviewed April 17, 2013

The Siena is a very elegantly appointed small hotel, with spacious rooms and very helpful staff. It's not the least expensive around, but it's a good value.

Parking is free, and wireless internet is complimentary.

It's not within walking distance of much, but it's a short drive to just about anything in Chapel Hill.

They have some complimentary pastries, fruit and coffee in the lobby, and their breakfast is quite good and reasonably priced.

Room Tip: Ask for room away from elevators
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  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nederland, Colorado
Top Contributor
110 reviews 110 reviews
36 hotel reviews
Reviews in 52 cities Reviews in 52 cities
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed April 14, 2013

We stayed five nights at the Siena, had breakfast most mornings and dinner on three nights. The hotel is elegant with a fine, lobby area (see picture), a snazzy meeting room, a minimal fitness room...and a truly fine restaurant. The staff is particularly helpful and attentive. The hotel is set back from the busy street, with adequate parking between the fountain and statues and the hotel itself (which has outdoor seating and dining when the weather is warmer than it was for us). The bakery chef made a splendid last-minute chocolate cake for the special family occasion which brought us to town.

We won't elaborate on the restaurant here, but Il Palio is justifiably considered to be one of the best in town. One can have truly fresh-squeezed orange juice for breakfast. We thoroughly enjoyed our dinners, which included excellent scallops, a fine bison steak, splendid appetizers, and good wine selections. Service was excellent. The restaurant is quite expensive but definitely worth it for special occasions.

Our room was fine, although there was no safe and there was just a fancy shower (no tub) in the bathroom. The free wi-fi internet worked fine. Housekeepers were friendly, worked on our room when requested, and did a fine job.

We had a number of fairly minor problems. While we were staying on the third floor, the fire sprinkler system in the ceiling of the second floor was being upgraded...so there were sporadic loud noises. It also meant that the fitness room, on the second floor, was closed (even though we had phoned ahead the week before to ask if there was a fitness room, and were not told that it would be closed during what was, presumably, an already-scheduled period of maintenance). However, hotel guests have free use of a larger fitness room and an indoor pool at the Y, about a mile away, which can be reached by the hotel van. A fire alarm went off in the middle of one night. Both phones in the room malfunctioned and, somehow, the promise that they would be fixed while we were gone one day was not transmitted to the maintenance staff...but they were promptly replaced by a friendly repairman as soon as we called down again. Finally, we left a package on Saturday morning to be given to FedEx first thing Monday for 2-day delivery; unfortunately, hotel staff failed to notify FedEx of the pick-up, so it was picked up too late on Monday and thus didn't arrive until Thursday. In all cases, hotel staff were profusely apologetic for what had gone wrong...and we left with a good feeling. The hotel is fairly expensive but definitely worth it.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Carolina
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013

Had my company's Executive Leadership Team's Strategic Meeting here for two nights and everything was wonderful! Great food and service in Il Palio restaurant and the rooms are
so comfortable! Corner suite rooms are really worth the extra and the food and service in all restaurants was superb!

Room Tip: Corner suites are great, good value comfortable beds.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Siena Hotel

Also Known As:
Siena Hotel Chapel Hill
Siena Chapel Hill
Address: 1505 East Franklin Street, Chapel Hill, NC 27514
Phone Number:
Location: United States > North Carolina > Chapel Hill
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Chapel Hill
#3 Romantic Hotel in Chapel Hill
#4 Business Hotel in Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Siena Hotel 3.5*
Official Description (provided by the hotel):
Inspired by the beauty of Italy, The Siena Hotel will captivated you with its elegance. A Four Diamond recipient since 1989, this luxury boutique hotel adds its distinctive European character to Raleigh-Durham-Chapel Hill area. Located 1.5 miles from the University of North Carolina, 7 miles from Duke University, 14 miles from Research Triangle Park and 16 miles from Raleigh-Durham International Airport. ... more   less 
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