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The Umstead Hotel and Spa: Traveler Reviews


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Traveler Reviews

89% Recommend
4.5 of 5 stars 58 reviews
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[ Date ] [ Rating ]
Flawless

The Umstead Hotel and Spa

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5 of 5 stars
whitleybh 2 contributions
Raleigh, NC
Sep 17, 2007 | Trip type: Couples
2/3 found this review helpful

My wife and I frequent Ritz Carltons and Four Seasons. Umstead surpasses them all. Partly because it is brand new but they have really rung the bell here. No expense spared. Its privately owned by the wealthiest family in NC, The Goodnights and they have made sure everything perfect. Not corporate owned or run so the attention to detail is unmatched. If you have the opportunity to stay here, without question, induldge yourself.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since September 13, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $315 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Luxurious indulgence

The Umstead Hotel and Spa

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5 of 5 stars
TarHeel 85 contributions
Aug 20, 2007 | Trip type: Couples
3/3 found this review helpful

Yes, it is expensive but every once in a while you should treat yourself if you can afford it. Without a doubt this is the nicest hotel in the Raleigh/Cary area at the moment. Rather than go for a faux-classic look with antiques, I think they made the right decision to go with a sleak, modern look with original artwork. We had originally booked a spa package directly through the hotel Web site but subsequently found a cheaper option with a special deal on an external travel site. Little touches like a complimentary travel hairbrush, free lemon water at poolside, free bottled water at turndown, wide-screen high-def TV in room, etc. made for a very nice stay. We also received complimentary champagne in our room after informing the hotel we were celebrating our anniversary. The spa is very pampering and relaxing. The lake and grounds were pleasant. Afternoon tea was good but too pricey as compared to other high teas in the area (probably the one thing I wouldn't do again). A few glitches included the cabinet door to the mini-bar which would not close, and some delays in checking out while they attempted to properly calculate our bill. If you want to be pampered in a country inn setting, go to the Inn at Fearrington. If you want to be pampered in a luxury hotel, this is the place.

  • Liked — Elegant artwork and furnishings, wonderful spa
  • Disliked — Problems with delays in checking out
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since June 23, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $315 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Oasis in Cary, NC

The Umstead Hotel and Spa

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5 of 5 stars
NCSmokey 6 contributions
Oxford, NC
Aug 6, 2007 | Trip type: Couples
3/3 found this review helpful

My wife and I needed a getaway and decided on the Umstead. What a wonderful place! It reminded us of the Peninsula in Chicago. The service was excellent throughout our stay. We ate lunch, had afternoon tea, went to the spa and had dinner and breakfast room service. Everything was just as we had hoped although the breakfast could have been warmer. We will definitely return to the Umstead and will encourage our friends to do so. Highly recommended!

  • Liked — ultra modern rooms; spa
  • Disliked — Very expensive
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since July 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I do not recommend this hotel for Young singles, Tourists
  • I selected this hotel as a top choice for Great food / Wine, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $315 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
"They've earned every one of their five diamonds!"

The Umstead Hotel and Spa

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5 of 5 stars
stacilync 2 contributions
Charleston
Jul 26, 2007
3/4 found this review helpful

I recently stayed at the Umstead on a business trip, and I could not have been more impressed. I have been lucky enough to stay at many hotels throughout my career, and the Umstead is now one of my absolute favorites. They have put so much thought into every detail of the hotel in an effort to "Wow!" you, that you can't help but feel pampered from the second that you are greeted by their valet and desk staff. From the fabric covered lobby corridors to the extensive collection of one-of-a-kind artwork, you know as soon as you walk in that this hotel is truly special. The food in their restaurant could not have been better, and the staff made the dining experience even more memorable. Actually, every staff member that I encountered while there went out of their way to greet me with a smile. It was so easy to relax with such wondeful things such as their beautiful lake with trails, their spa, the infinity pool and the outdoor fireplace. Definitely check out the Umstead if you're in the Cary / Raleigh area!

  • Date of stay July 2007
  • Member since July 26, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $315 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
What a Gem!

The Umstead Hotel and Spa

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4 of 5 stars
bluebird7 1 contribution
Hong Kong
Jul 9, 2007
5/6 found this review helpful

  • Date of stay April 2007
  • Member since July 09, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $315 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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The Umstead Hotel and Spa Address

100 Woodland Pond, Cary, NC 27513