I have stayed at The Umstead at least 10 times in the past couple of years, always on business. It is truly a 5-star hotel. The service is impecable. The moment you enter the hotel, you are greeted by your name with many to assist you. The rooms are a good size and offer a tremendously comfortable bed and a large, marble bathroom with hugh soaking tub and separate shower. If you reserve a room with a balcony, you have a great view of the pond and gorgeous setting. There are great walking paths as well as jogging trails from 2, 5, 10 km dependent on the route. The grounds are impeccably maintained and offer tranquilty after a long day.
I usually opt for room service which is fantastic. Always delivered on time, they provide a comfortable, formal set up in your room. If you choose the restaurant, you are in for a treat. Although very expensive, the flavors are unique. The bar area offers a slightly smaller menu. Grab a glass of wine and sit out on the back balcony near the fire- great atmosphere.
I ordered breakfast via room service every morning. The lovely attendant would see my room number and recall my order from the previous morning (by memory). She was amazing.
The room prices are very competitive for business travelers with expense guidelines. For the quality of hotel, I find them to be quite low. This quality of hotel could certainly charge much higher rates.
The one good thing about traveling to RTP for 16 hour work days is The Umstead.