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“Just OK” 2 of 5 stars
Review of Holiday Inn Hotel & Suites Raleigh - Cary

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Holiday Inn Hotel & Suites Raleigh - Cary
3.0 of 5 Hotel   |   5630 Dillard Dr., Cary, NC 27518   |  
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Ranked #4 of 22 Hotels in Cary
Madison, Wisconsin
Top Contributor
52 reviews 52 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
“Just OK”
2 of 5 stars Reviewed May 6, 2011

This hotel typified my thoughts about Holiday Inns: they're OK, but I'd rather stay elsewhere. The room was reasonable and clean, but nothing special. The bed was OK (if a bit firm), but I can't stand the pillows. The front desk service was not at all good; the room was quite warm, and couldn't get it to cool. Front desk couldn't have cared less, and did nothing to remedy the situation. Fortunately the weather was cool and pleasant, so opening the window helped (but then it was a bit noisy). The fitness center had a cheap elliptical that I decided I wouldn't use.

Room Tip: Go elsewhere.
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  • Stayed March 2011, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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304 reviews from our community

Traveler rating
    196
    61
    25
    13
    9
See reviews for
58
45
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121
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Milwaukee, Wisconsin
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 28, 2011

I have stayed and this hotel several times and just felt it was time to write a review. This Holiday Inn is on the top of my list. All of the staff are exeptional. You are always greeted warmly upon arrival and check-outs are a breeze. Room are always very clean and the entire hotel just has a nice feel to it. The breakfast buffet is really good and the dinners are nice too. I know a lot of people don't like to eat dinner at a hotel, but this one really has good food and makes it very convienent if you are alone, don't have transportation or just don't feel like going out.

Room Tip: Ask For An Upgrade
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  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilmington, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 19, 2011

The staffis very accormodating--at this particular Holiday Inn--at Dillard Rd in Cary, even helped me get a new-priority card and straiten out my points totals!

Room Tip: Call early-and use your priority and sr-status ans
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  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forest, Virginia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 17, 2011

Was very pleased with the room and stay altogether. Next time I'm in Cary, I will be staying here.

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 29, 2011

I've never been greeted by a more pleasant employee. It was cold, damp, and dreary outside, but the pleasant lady who checked me in on 3/26/2011 about 3:15 pm was wonderful. She brightened our spirits by her professionalism- then wowed my wife by calling an hour later to make sure we were pleased with our accomodations.

We'll always stay here while in the Raleigh area! Wm. B. Mason, - Priority Club Platinum Member

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 25, 2011

From checking in with Daffie on Friday night then almost checking out Saturday but being talken into staying a second night. She had the most awesome attitude even with a late night check-in and ended up getting us a great deal on the second night. The only thing that I would change about the trip was to have a few better pillows. There were 4 pillows for a king bed but they were all the same firmness and I would have liked them to be a bit softer. The bed slept very well and the room and bathroom were very clean. The breakfast and bar are very nice and convienent. I would highly recommend this hotel and if you check in on Fridays and Wednesdays then you are likely to meet Ms. Daffie!

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seaboard, North Carolina
1 review
5 of 5 stars Reviewed March 22, 2011

I Have Stayed Here 9 Or 10 Times During The Last 12 Months And Have Only Good Things To Say About Staff And Rooms . I Will Keep On Staying Here As Long As I Keep Going Back To RALEIGH NC

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Address: 5630 Dillard Dr., Cary, NC 27518
Phone Number:
Location: United States > North Carolina > Cary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Cary
#3 Business Hotel in Cary
#8 Romantic Hotel in Cary
#9 Family Hotel in Cary
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
Number of rooms: 120
Official Description (provided by the hotel):
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn

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