We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Stay - Highly Recommend” 5 of 5 stars
Review of DoubleTree by Hilton Raleigh - Cary

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added DoubleTree by Hilton Raleigh - Cary to your Saves list
DoubleTree by Hilton Raleigh - Cary
3.5 of 5 Hotel   |   500 Caitboo Avenue, Cary, NC 27518 (Formerly Four Points by Sheraton Raleigh-Cary)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Book now and save 20%
Ranked #6 of 22 Hotels in Cary
Wilmington, North Carolina
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Great Stay - Highly Recommend”
5 of 5 stars Reviewed October 18, 2013

If you are planning on staying in the Cary area, the Doubletree is the perfect hotel. My dinner and breakfast were absolutely delish! The hotel staff was friendly and the room was REALLY nice! The warm cookie upon arrival was a nice touch. :)

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, October 24, 2013
Thank you for your review! The Cookie is the signature of our brand! It symbolizes the simple acts of care and thoughtfulness that make a DoubleTree by Hilton stay unique. Great to hear that your experiences in the restaurant were delicious as well! Thank you for choosing to stay with us and we hope to see you come back again soon!

Joe Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

277 reviews from our community

Traveler rating
    162
    72
    31
    10
    2
See reviews for
66
50
13
117
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Wilmington, NC
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2013

Good hotel well-located in Cary. I came in town because a friend was staying in the Hilton Garden Inn right next door. The Doubletree was nicer and cheaper :-)
I received 2 bottles of water and a warm cookie for being a Hilton Honors member. The room was spacious with a very comfy bed, and the shower was huge with glass doors.
Would definitely stay here again.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, October 24, 2013
Eliseccu,

Thank you for your review! The Cookie is the signature of our brand! It symbolizes the simple acts of care and thoughtfulness that make a DoubleTree by Hilton stay unique. Great to hear that your experiences in the restaurant were delicious as well! Thank you for choosing to stay with us and we hope to see you come back again soon!

Joe Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 10, 2013 via mobile

Upon check in, we were supposed to have a crib in our room and a mini fridge for our baby. The crib arrived after we checked in and I had to advise the person to bring sheets so I could prepare the crib. Unprofessional and annoying. Was a good value for the money but the rooms smelled weird and housekeeping was an issue. Def disappointed with hilton. Would not stay here again as it was not up too a decent hotel standard.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, October 24, 2013
Jessica B,

I apologize that your recent stay with us was not up to standards. We should have been able to put the crib (made with sheets) in your room prior to your arrival. Please feel free to contact me at joe.francisco@hilton.com in regards to the issues with Housekeeping. I would like to be able to address them further with our Housekeeping Department. The only way we can get better is with honest reviews like yours! Thank you for helping us address any areas we may need to work on. I do hope that you would give us another try the next time you are in the area so we can have an opportunity to make this stay up to you. I would greatly appreciate any additional information you could send in an email regarding more specifics on the issues you had. Thank you for choosing our hotel. We greatly appreciate your business.

Joe Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
alpine california, United States
1 review
5 of 5 stars Reviewed October 9, 2013

Great from maids, food, staff, and rooms. It was 46 yr. reunion of a Force Recon team{US MRINES}from Vietnam. The hotel staff, top to bottom, could not have treated and taken care of us any better. Room, bed, pillows were very good to boot

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, October 24, 2013
Bob G,

What a wonderful review of our hotel and staff. We loved having your group here and hope to see you guys next year! Our staff spoke highly of your group members and loved having the chance to serve you all. Hope to see you again soon. And thank you for your service to our country!

Joe Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SE Europe
Top Contributor
55 reviews 55 reviews
49 hotel reviews
Reviews in 41 cities Reviews in 41 cities
222 helpful votes 222 helpful votes
5 of 5 stars Reviewed October 9, 2013

In every way this is an outstanding hotel. Staff friendliness, cleanliness, restaurant, internet access, etc. We have only positive comments about this hotel.

The breakfast was excellent... a little for everyone and some great homemade granola.

If you will be in Cary, stay here.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, October 24, 2013
ExpatPro93,

What a very generous review! Thank you very much for the kind words! Your words mean a lot to our staff! I will share your comments with everyone at the hotel. We hope that you come back and see us again soon. Thank you for choosing to stay with us!

Joe Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cary, United States
1 review
3 of 5 stars Reviewed October 7, 2013

Rooms are very nice and clean. Room 334 had a moldy smell coming from AC Unit. The entire room smelled of mold. The desk clerk sent the maintenance technician to spray the room while I went to dinner. When I returned the smell was still as bad as I when I entered the room the first time.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, October 24, 2013
Harley M,

Thank you for your recent review. I am sorry that your room had that odor. I have my maintenance staff working to find out what was causing it. We have cleaned the AC unit and don't think it will come back again. I am glad to hear that your room was nice and clean. I do hope that you will come back to see us again the next time you are in the area. Thank you for choosing to stay with us!

Joe Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
64 reviews 64 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 30, 2013 via mobile

The staff at this hotel is very friendly and hotel is very nice! Location is great, it literally backs up to a Target & there are many close stores & restaurants practically within walking distance & a movie theater across the street! The only thing lacking is a mini-fridge in the rooms but the front desk advised that they are available upon request when we asked!

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe F, General Manager at DoubleTree by Hilton Raleigh - Cary, responded to this review, October 24, 2013
photochick502,

Thank you for your recent review of our hotel. It is always great to hear that guests loved their stay! We really pride ourselves and focus a lot of attention on our staff service and friendliness. We love our location as well! We have great restaurants and shopping within close proximity to the hotel (definitely ask our employees about their favorite places to eat close by!). And yes we do have microwaves and refrigerators available upon request. We hope to see you again soon!

Joe Francisco
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to DoubleTree by Hilton Raleigh - Cary? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree by Hilton Raleigh - Cary

Address: 500 Caitboo Avenue, Cary, NC 27518 (Formerly Four Points by Sheraton Raleigh-Cary)
Phone Number:
Location: United States > North Carolina > Cary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Cary
#3 Romantic Hotel in Cary
#6 Business Hotel in Cary
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Raleigh - Cary 3.5*
Number of rooms: 129
Official Description (provided by the hotel):
DoubleTree by Hilton Raleigh-Cary is conveniently located in Cary, North Carolina adjacent to the Crossroads Shopping Plaza between Raleigh and Research Triangle Park--just a short walk to over 70 stores, restaurants and IMAX movie theater complex. Located near several businesses and attractions, this Cary, North Carolina hotel is close to downtown Raleigh, RDU Airport, Regency Park, North Carolina State University, WakeMed Cary Hospital, NC State Fairgrounds, RBC Center, Carter-Finley Stadium, Wake Med Soccer Park, Triangle Aquatic Center, Koka Booth Amphitheater, Triangle Aquatic Center, Time Warner Music Pavilion, Cary Tennis Center, and much more. The DoubleTree by Hilton Raleigh Cary Hotel is conveniently close to several colleges and universities including North Carolina State University (NC State), Meredith College, St. Augustine University, Peace College and Shaw University. We are a just a short drive to all. The Ideal Cary Hotel Amenities... DoubleTree by Hilton Raleigh Cary Hotel is a contemporary hotel featuring tastefully simple, uncluttered design with honest, uncomplicated comfort. This Cary, NC hotel offers smartly designed guest rooms, sleekly designed sunlit lobby with dual-sided fireplace, full service on-site restaurant and bar, room service, free high-speed Internet, free business center, indoor saline pool, large state-of-the-art fitness center, 24-Hour grab-n-go pantry, free bottled water, and much more. We are a 100% smoke free hotel. Looking to a plan a meeting or event in Cary or Raleigh, NC? DoubleTree by Hilton Raleigh Cary Hotel offers over 1,600 square feet of flexible meeting space perfect for board meetings, training, conferences, conventions, receptions, reunions, and more. See you soon! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Orbitz, Priceline, Hotels.com, Cheap Tickets, Expedia, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your DoubleTree by Hilton Raleigh - Cary reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Raleigh-Cary Hotel Cary

Owners: What's your side of the story?

If you own or manage DoubleTree by Hilton Raleigh - Cary, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.