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“Quick Trip” 3 of 5 stars
Review of Microtel Inn & Suites by Wyndham Carolina Beach

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Microtel Inn & Suites by Wyndham Carolina Beach
2.0 of 5 Hotel   |   907 North Lake Park Blvd, Carolina Beach, NC 28428   |  
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Ranked #9 of 17 Hotels in Carolina Beach
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335 reviews from our community

Traveler rating
    65
    103
    88
    43
    36
See reviews for
160
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24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Carolina Beach
1 review
1 of 5 stars Reviewed March 25, 2014

The shower and sink did not properly drain. Had to stand in water and was difficult to find a setting to make water work properly. Bathroom is in desperate need of work and the room should not be made available until it passes inspection. Don't know how room can be legally rented with bathroom condition as is.
Check-in staff (Patricia) was very helpful and friendly. Checking out, staff was MIA. Could not report problem because they were not around.
I am a road warrior spending over 100 nights/year traveling. Will not use Wyndham in the future after this experience.

  • Stayed March 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
microtel, General Manager at Microtel Inn & Suites by Wyndham Carolina Beach, responded to this review, March 27, 2014
Thank you for writing a review of your experiences. it is nice to know that Patricia was helpful. As for the rest of the review, it would help if you had reported any problems during your stay. It is impossible to address problems after the fact when there is nothing we can do about them. The only person that has reported any issues with a bathroom at our property in as long as I can remember was a person that was turning the hot water the wrong way. They complained that they had no hot water, so we immediately sent a maintenance person down and showed them where the hot water was and they were fine. No one ever said anything to anyone here about standing water or any other issues. I am very sorry if no one was around when you went to check out. There is someone staffed at the front desk 24 hours a day 365 days a year, but perhaps they had stepped away to use the bathroom or check on laundry for a moment. I am sorry you feel like you need to lump all Wyndham properties into a poor experience and I wish I could have made your stay better. Maybe the next time you stay at any hotel it would be helpful if you shared your problems when they happened instead of waiting until after you checked out when there is nothing that can be done.
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Morgantown, West Virginia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 17, 2014

Stayed at this place for 1 night. Really nice staff. Nice enough room that was really dirty. Stains on the sheets, dust ruffle, floors & lots of dirt & dust all around. This place could be good but really needs a MAJOR CLEANING. I would not stay at this place again.

Room Tip: Look for a different place if you are disturbed by filth!! Microtel/Wyndam clean your act up!
See more room tips
  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
microtel, General Manager at Microtel Inn & Suites by Wyndham Carolina Beach, responded to this review, March 19, 2014
Thank you for the nice words on my staff. It is always nice to hear that we are treating our guests the right way! As for the room being filthy, I have to say that this statement is simply untrue. I believe that this guest wanted a free night stay before they even checked into the hotel, since I have had only one complaint about a room being dirty in the past several months I assume this is that one particular guest - if I am mistaken then this guest never told anyone about any issues they had with the room and we could, of course, do nothing about it. Had they told us we would have immediately taken care of any issues they had. This particular guest checked in and after being in the room for about 30 minutes told us that the bed sheets had not been changed and that they were dirty. 4 different people inspect our rooms prior to check-in, (myself included) and I personally was in this room prior to his arrival and prior to the new sheets being put on the beds and the beds had both been completely stripped, so the sheets were in fact brand new. He claimed that he found leaves and hair in the bed, which he could not provide as proof (because it was never there in the first place.) I told him nicely that I knew for a fact that his sheets had been changed and that they were clean prior to his arrival. The staff here will always do whatever it takes to make sure a guest is satisfied with their room and if a guest finds a room unacceptable all they have to do is tell any member of my staff and we will immediately send someone to clean the room or resolve the issue. Even though this guest lied to my face about the room, I still issued him a gift certificate for the full value of his stay. He was still upset and wanted his money back. I explained I could not do that as I knew his statements were not true. That is why he is writing this review. As I said.....We do everything we can to satisfy the guests here, but I cannot issue refunds to people for no reason.
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Cary, North Carolina
1 review
5 of 5 stars Reviewed March 13, 2014

I stayed for one night and everything was perfect. The bed was very comfortable, and the room was clean with nice amenities. The hotel staff were extremely friendly and welcoming. I would come here again and I highly recommend this hotel! The price was very good too.

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Carolina Beach

Address: 907 North Lake Park Blvd, Carolina Beach, NC 28428
Phone Number:
Location: United States > North Carolina > Carolina Beach
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 17 Hotels in Carolina Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Carolina Beach 2*
Number of rooms: 59
Official Description (provided by the hotel):
We offer you a clean and comfortable hotel with 59 beautifully-appointed rooms, the Microtel Inn in Carolina Beach, NC, goes the extra mile to provide modern conveniences to make your stay extra pleasant. Enjoy cable TV , refrigerators in most rooms, microwaves in our suites, work desk, phone with data port and complimentary high-speed Internet access.Choose from three types of comfortable accommodations-Single Room, Double Room or Suite. Enjoy our exceptional location that puts you just a 5 block walk from the beach, a short drive to historic downtown Wilmington, Wilmington International Airport and have the Fort Fisher Ferry nearby if you are going South. We are also located just an hour south of Camp Lejeune. Everything you need for your business trip or vacation with the luxury of being on Pleasure Island. ... more   less 
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Also Known As:
Microtel Inn & Suites Carolina Beach Hotel Carolina Beach
Microtel Inn And Suites Carolina Beach
Microtel Carolina Beach
Microtel Hotel Carolina Beach
Carolina Beach Microtel

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