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“Awesome” 5 of 5 stars
Review of Cape Pines Motel

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Cape Pines Motel
47497 NC Highway 12, Buxton, Buxton, Hatteras Island, NC 27920   |  
Hotel amenities
Ranked #2 of 7 hotels in Buxton
Cleveland, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Awesome”
5 of 5 stars Reviewed June 25, 2013

Fourth year of staying at Cape Pines. There is a reason it is simply awesome. Great Staff, clean spacious rooms. I do recommend this place to everyone. Right across the street is the coolest grocery store in the world Conners Market. Don't judge a book by it's cover. Close to all the fun on Hatteras...

Room Tip: Get the suite. Save money eating out with a full kitchen...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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182 people have reviewed this hotel

Traveler rating
    103
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    15
    3
    7
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59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Williamsburg, Virginia
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 19, 2013

Just returned from Cape Pines Motel in Buxton, NC and as always loved it. I work in the hospitality industry so I know when I say this is a clean, friendly place and of course its great that we can take our dog with us. We didn't bring her this time as it was only for 2 nights so stayed in the 2 story part (our 1st time) and were pleasantly surprised! We will keep coming back to this motel....close to the beach & GREAT fishing!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mansfield Ga
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 6, 2013

My wife and I stayed two nights at Cape Pines Motel and enjoyed ourselves immensely. Room, particularly bathroom, was very clean. Both Bill and Chuck were courteous and very helpful. If you get a chance to see Heidi (English Bulldog) on her skateboard, don't miss it. For fishermen, there is a fish cleaning station and a guest freezer.

Next door to Grandma Gray's house, very interesting and truly an eclectic antique shop.

Recommend both highly.

Tim Savage

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina, United States
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed June 2, 2013

We chose this place because it was pet friendly and the reviews were good. We got to the motel and there were locals hanging around all over the place and starring at us awkwardly as we checked in. We got to the room, which was all but derelict and it had a terrible musty smell. The shower, aside from being too small to fit my frame, had black mold caked on the bottom of the door and there was no spot for my wife to do makeup or hair. Additionally the cleaning lady seems to be a woman with an Ikea bag of assorted spray bottles and thats it. Nothing adequate enough to clean our filthy room; so that explained a lot. She also works for tips.... Needless to say, after having a chuckle at seeing the tip sign in our room, we dispensed her nothing. We brought extra bedding to sleep in, however our efforts were futile because our dogs ended up with fleas anyway- either from the room or the disgusting "dog park" out back. Being a career Army dude, I've stayed in some pretty austere conditions... For the price here, the stay and condition of the quarters were deplorable. Will not return.

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill R, Owner at Cape Pines Motel, responded to this review, June 15, 2013
We regret you had such an unsatisfactory stay with us for three nights and did not approach the management at the beginning of your visit. We are on property 24/7 to assist in any way possible. Your choice of adjectives used to describe our rooms, pet area, the "locals" (guests... I presume), and our housekeepers is appalling. The terms "derelict", "filthy", and "disgusting" are neither appropriate nor accurate words to describe our property. Neither our guests nor Dare County Health Department is in agreement with your assessment of the Cape Pines Motel in general. We do acknowledge an oversight with the condition of the shower door and this has been promptly corrected. And if you found fleas on your dogs, they most likely came from elsewhere. We had the room prfessionaly inspected and found none.

We are positive that whatever ticked you off to write such a scathing review could have been handled in a more civilized manner by simply bringinig it to our attention. That's why we are here. And we do care.

Should we have been unable to rectify an issue with your room or could not have offered an alternative room to your satisfaction, we would have refunded your money shortly after check in. Possibly you would have enjoyed your visit to Hatteras at another establishment.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala, Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 15, 2013

We chose this place as it was "pet friendly." It was very clean, well maintained and the rates were reasonable. The room was spacious. Didn't have much contact with staff but did seem friendly and helpful. Would definitely stay here again if we were in the area.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pitt
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 3, 2013

We came upon this place based on the recommendation of a good friend. We were looking for just a one night stay before we checked into our house but wished we had just stayed here for the week. The place is typical for the area on the outside, kind of plain but well maintained. The room was surprisingly spacious, extremly clean and recently remodled with new wood flooring, new bathroom, kitchenette area. The bed is comfy and on top of everything, we were alowed to bring our two dogs. Great little space out back to walk your pet( wiht a little doggie poo station included for easy clean ups) The grocery store is walking distance across the street for all of your needs. The hatteras light house is minutes away. If your a kite boarder, you are close to all the major kite spots. Although the weather was a little chilly when we were there, the clean inviting pool out front looked refreshing.
Thanks Cape Pines team for great hospitality. The staff is friendly and courteous. We are definitely looking forward to coming back for an extended stay. I would highly reccommend this hidden gem.

Room Tip: Iam sure all rooms are nice but room 11 was a dog friendly room, large and comfortable with newer ba...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 20, 2013

I have stayed at Cape Pines 3 years in a row with my dog for our spring break. The hotel is clean, well kept and convenient and the rates are really reasonable. This is not a fancy hotel, but it works for me and I always enjoy a comfortable stay. If your looking to enjoy the Outer Banks off the beaten track a bit and just relax, Buxton is perfect and Cape Pines is a great place to stay-just save me a room next April.

Room Tip: Check out the room options on the Cape Pines website to select a room that's best for you. If y...
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  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cape Pines Motel

Address: 47497 NC Highway 12, Buxton, Buxton, Hatteras Island, NC 27920
Location: United States > North Carolina > North Carolina Coast > Outer Banks > Hatteras Island > Buxton
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Buxton
#3 Romantic Hotel in Buxton
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Cape Pines Motel on Hatteras is in the beautiful Outer Banks of North Carolina. We are a small family owned and operated establishment, offering clean, comfortable rooms at a moderate price. Our rooms are so clean you would think your mother works here! Nestled in the heart of the quiet village of Buxton and situated in the midst of Cape Hatteras National Seashore, our guests are able to enjoy over 100 miles of clean, white sand beach as well as easy access to shopping, sightseeing, and the wide variety of activities offered by the Outer Banks, such as OBX charter fishing in the Gulf Stream, surf fishing, OBX windsurfing at Canadian Hole, board surfing, kite-surfing, swimming, birding, shelling and kite flying.Bring the whole family - we offer a complete range of accommodations from motel rooms to suites with living rooms. And there is no need to leave Fido home alone! Pets are welcome in designated rooms (advance reservations necessary), limit 2 pets per room with applicable pet fee. We look forward to welcoming you to Cape Pine Motel. ... more   less 
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Also Known As:
Cape Pines Hotel Buxton
Cape Pines Buxton
Cape Pines Motel Hatteras Island, NC - Buxton

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