This may not be a fair review because we didn't actually stay on the property, but good customer service is a rare thing today and when I experience it, I want to share it. We had reservations for an oceanfront room for two nights here..... taking Flat Stanley on adventures for our granddaughter. When we arrived at approximately 3PM, a storm was brewing. The manager (could be owner too, from other posts I've read here) told us straight up that the rooms on the ocean side could flood and we should consider staying on the sound side instead. He offered to upgrade us to an efficiency if we opted to stay on the sound side and added, if we'd like to stay across the street at the Lighthouse View Motel, he'd call and see if they had oceanfront rooms, which they did. He explained that the Lighthouse View Property is not as vulnerable to storms, since it sits a little further back from the ocean and has dune protection. He stressed that our protection was his priority and as I mentioned, HE called the Lighthouse View Property to make sure they had an oceanfront room before we came over here. We thanked him kindly and told him that we would return at a later date and stay in his motel. Of course it's "off season" so most things are closed, but we knew that before we came. We plan to take the ferry to Ocracoke Island tomorrow if it's running. I'll probably write a separate review for the Lighthouse View Hotel later. We walked over to the Cape Hatteras Motel buildings on the oceanside and can see why they might have issues with extreme high tides. They're trying their best to keep the ocean at bay, but it's creeping in on them. The view from there would be fabulous. I saw rocking chairs on the front porches (decks) which would be perfect to watch and listen to the ocean. We can do that here too of course, just not quite as close, but I can here it roar and crash even with the windows closed. Should make for a great night's sleep.