Just came back from a week's stay in one of their townhomes. I was very disappointed at first. I had read reviews that referred to it as 'shabby chic'. That is half right--the shabby part. Nothing chic about it. What turned me off right off the bat was the carpet was disgusting to walk on in bare feet. It felt like a sponge, just grungey. I literally never went barefoot the entire time I was there. I threw a towel down between the bed and the bathroom linoleum so if I had to get up in the middle of the night, I wouldnt have to find flip-flops to go pee. I then covered the sofas with beach towels we brought with us because I didn't want to sit on them after my feeling about the carpet. (If they dont steam clean the carpet, you can assume likewise the sofas). But I really cant say I saw stains or dirt--I was just paranoid at that point. The bathrooms and ktichen were covered in linoleum and yes--they were clean. And as other reviews say, the beds were comfortable--and thankfully I could smell a bleach like clean on the sheets. (I removed the bed spread cover though and never used it once.) Despite being there for 7 days, a maid never entered on room--not once. (We were told upon arrival that if we needed clean linen to bring our dirty back to the office and they would change it out.) Laughably there was a little basket and a note in the townhouse that said "If you liked our maid service, please leave a tip". Needless to say...I didn't. Now for the positive: The townhouse faced due eass\t, the beach was right there, and there was a beautiful full moon for several nights, and beautiful sun rises each morning. Sitting on the balcony, in a rocking chair, and enjoying the sights and the sounds of the beach was lovely. The Shipwreck Grill across the street (owned apparently by the same owner) was great. Nothing to look at in terms of ambience, but great food, ample in portions, and served with unexpected beauty. Will I come back to the Cape Hatteras Motel? No. Back to the area? Likely. But next time I'll keep going and try out Oracoke Island.
Room Tip: Go for beach side--not sound side. And avoid the first floor, you wont have a beach view, you'l...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 11, 2012
I am truly sorry about the damp carpet in your unit. That has been a problem this summer with the excessive humiity(more than normal). When this moist air mixes with the cold air from the airconditioner condensation takes place and the result is damp carpet. We are remedying this situation by replacing all of our carpet with tile or wood as our counter parts Florida and other humid places do. We replaced all the flooring in our oceanfront apartments this spring with tile and the feed back has been very positive. I wish you had said something when you were her so we could have tried to get you another room. As to no housekeeping; none of the motels on the Island offfer daily housekeeping in apartment style units. We learned long ago that people(especially those with children) do not want a housekeeper banging on their door all morning. Fresh towels and anything else you might need are available in the office any time that is convenient for you. I hope you will decide to stay with us again and if you do and things aren't right, please just let us know. Dave Dawson
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.