My family and I stayed here 2-16-13/2-18-13. We stayed after staying a week in Wears Valley, TN..we weren't ready to come home! The staff is very friendly and helpful and just overall really nice! We got snowed in, which was amazing! Not too expensive either. Great breakfast! Everything from cereal, toast, waffles, eggs, sausage links, yogurt, fruit.. everything! It was delicious! Bryson City is very nice, too. We chose this place after looking at two cabins, a bed and breakfast, and chose this one. It's a very nice hotel, very very clean. I can't complain about anything at this hotel! Amazing. Thanks for the stay!! It wasn't loud, very comfortable. It was one of the best hotels I've ever stayed in. ALSO, AMAZING beds!