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“Great service!” 4 of 5 stars
Review of Microtel Inn & Suites by Wyndham Bryson City

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Microtel Inn & Suites by Wyndham Bryson City
2.0 of 5 Hotel   |   82 Songbird Forest Road, Bryson City, NC 28713   |  
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Ranked #6 of 10 hotels in Bryson City
Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great service!”
4 of 5 stars Reviewed 2 days ago NEW

Clean rooms, great view from mountain top and awesome service. Only elevator needs air circulation. Rooms have old carpet but clean.

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Microtel Inn & Suites by Wyndham

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91 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

If you like a great service then this is the place to go. Front desk, ladies taking care of breakfast area and housekeepers were helpful and friendly. We stayed here during the Fourth of July weekend. We saw the fireworks and it was beautiful. It's located on a hill and the view is beautiful too.

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here for the July 4 weekend to attend the Cherokee Powwow in nearby Cherokee, NC. The hotel is located just outside town, so it's very quiet. You'll have to go into town for meals--the restaurant next to the property is closed. (Tip: Bryson City is a much more pleasant town than Cherokee, where Clark Griswold would feel at home. Some very nice restaurants and not as frenetic.)

Our room was very spacious, with a micro/fridge, bar sink, and sofa. The flat screen TV and wifi worked fine. However, there were issues. Upon arrival we discovered that our toilet was clogged. I went downstairs to inform the desk clerk. She handed me a plunger and said that she couldn't leave her post to fix it, as she was alone. (It was 5:00 PM on a Friday, hardly the wee hours.) Really? I was partially successful, but it still wasn't working well when we left two days later. Our first morning we discovered that we only had one bath towel. That evening we found that housekeeping did not replace the drinking cups and I had to go downstairs for more. I didn't get an apology (same clerk as the night before, playing on her iPad this time.) I left a note for housekeeping; perhaps it will be fixed for the next guest.

Bottom line, the hotel has some staffing issues if there's only one person on duty during a holiday weekend, and the evening clerk seemed unconcerned and unapologetic about our complaints, meaning that the manager needs to take note. I'm a pretty low-maintenance guest, but I don't think I should have to repair my room plumbing or request basic amenities.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My boyfriend and I stayed there for one night before we went white water rafting and zip lining on the Nantahala river. It was a clean and classy looking room, definitely no complaints I could make about it besides the fact that we had the room opposite the elevator and that "bing bing" sound that was so continuous between about 7-9am that there was no chance of sleeping at that time. Breakfast was very basic, cereal and toast and a few other small items, and the service was average. Would stay here again, just as far away from the elevators as possible!

Room Tip: Just avoid rooms close to the elevator!
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Microtel Inn & Suites by Wyndham Bryson City

Address: 82 Songbird Forest Road, Bryson City, NC 28713
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Bryson City
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 10 hotels in Bryson City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Bryson City 2*
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Also Known As:
Microtel Inn And Suites Bryson City
Microtel Inn & Suites Bryson City Hotel Bryson City

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