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“Best Hotel in Boone” 5 of 5 stars
Review of Courtyard by Marriott Boone

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Courtyard by Marriott Boone
3.0 of 5 Hotel   |   1050 Highway 105, Boone, NC   |  
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Ranked #2 of 19 Hotels in Boone
Certificate of Excellence 2014
Greenville, North Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Best Hotel in Boone”
5 of 5 stars Reviewed August 20, 2012

By far the best hotel in Boone. We've stayed at the Fairfield and the Holiday Inn Express and both are okay but the Courtyard is excellent. No free breakfast but Stickboy Bread is close by and excellent. Free coffee in lobby or you can pay for Starbucks. Can't beat the location for its access to ASU either.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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229 reviews from our community

Traveler rating
    123
    87
    14
    1
    4
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96
54
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Charleston, South Carolina
Senior Contributor
29 reviews 29 reviews
26 hotel reviews
Reviews in 27 cities Reviews in 27 cities
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed August 12, 2012

Stayed here for two nights in a king room. The room itself was lovely, and very clean: high quality bedding, extra pillows, a small comfortable sofa, coffee table, desk, chair, stand alone closet/armoire, and free wifi. The bathroom had a decent-sized shower (no tub), and nice amenities. A small refrigerator and in-room coffee maker were a convenient addition. Our room faced the highway and the road noise was a slight nuisance (ask for a room facing the back). More of a nuisance were the children in the room next to us. Three small kids, with parents who obviously didn't care if the kids screamed, ran, and hollered. We actually thought they were in the hallway running up and down, so my husband got out of bed, got dressed, and went out to ask them to pipe down only to discover they were actually in the room next door, not in the hallway. There were quite a few children in hotel, and I'm wondering if perhaps in the future management could assign rooms to couples with small children all on the same floor as to not disturb other patrons.

The lobby area was also very nice (inside, and outside in the back). Lots of small vignettes to sit and have a drink, coffee, or just meet other guests. Very posh. Some areas included private TVs which was nice. There is one large interactive LED screen which posts weather and other reports of the areas, also complimentary computers. Very nice.

The negatives (other than the screaming children which I understand is sometimes out of control of the hotel) include the elevator. There is only one, for four floors, and it was very slow. Speaking of slow.... there is a nice Starbucks coffee bar and "bistro" in the lobby. The first morning, between the slow elevator and the extremely slow and disinterested baristas it took just over 25 minutes to get from my room on the fourth floor down to the lobby, order one latte, and get back up to my room. Unacceptable. The second morning I took the stairs down four flights only to once again be confronted by untrained workers behind the coffee bar. Finally, a lovely manager-type lady (who actually CARED that I had been waiting 10 minutes for my latte after I ordered it) stepped in and offered to personally make my coffee so I could get the heck out of there and start the day (I had not complained but she noticed that I had been standing there, waiting, and waiting). Hotel staff need to ramp up on their training, and front desk clerks also need to be trained in recommending local restaurants and sight-seeing opportunities. We asked one clerk for his recommendation for dinner and ended up at very sub-par Mexican joint in a strip mall (four of us dined together, and all had the same opinion).

All in all, lovely rooms, lovely common areas, and close proximity to what Boone and the surrounding areas have to offer, As a newer hotel, management just needs to step things up a bit, hopefully they'll get there.

Room Tip: Request a room in the back of the hotel to reduce road noise.
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  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, FL
Top Contributor
72 reviews 72 reviews
49 hotel reviews
Reviews in 40 cities Reviews in 40 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed August 11, 2012

Wonderful new hotel in Boone with all the modern conveniences for any type of traveler - business, family, etc. The rooms are very large, clean and the beds are extremely comfortable! I particularly liked the large bathrooms with walk in showers. Free wireless internet worked perfectly. Service was excellent as well, everyone at the front desk and in the Bistro were very friendly in the true Marriott fashion. There is a nice steakhouse right across the street too that you can walk to. I would stay at this hotel again for my next trip to Boone!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, NC
Top Contributor
62 reviews 62 reviews
31 hotel reviews
Reviews in 25 cities Reviews in 25 cities
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed August 10, 2012

My husband and I are staying 3 nights here using Rewards points. Most Courtyards are nice but this one is exceptional. I did read many of the reviews before booking. We checked in yesterday afternoon and the process took no more than 5 minutes.

The hotel lobby is large with higher end modern furniture. There is a huge lounge in the back, overlooking an outdoor fire pit with seating around it. Within the lounge are quiet areas with generous seating to read or watch a large flat screen tv, plus a large work space with computers and comfortable desk chairs. Towards the front of the lobby is a lovely eating area with an open bar like area to order food. Meals are cooked to order and the breakfasts are fantastic with generous portions.

A word about the elevator, which I read from other reviews as being "slow". when we checked in, the lobby was nearly empty and the elevator arrived promptly and took us to the 3rd floor quickly. I think it may have seemed slow to people when there were numerous guests all trying to use it a the same time. In the morning it can get busy.

Our King room was just fabulous. It was very spacious, the decor was modern and well thought out, with a nice rust and red color scheme. We love the modern wooden wall unit that houses the desk, clothing and drawers. there is also a lovely wet bar area with mini fridge and coffee maker. The bathroom had a huge glass walk in shower with a nice wide spray water nozzle. A hair dryer is provided.

About the driveway into the note: Some reviews said it was difficult to enter and exit. If you are coming into the driveway from the big intersection, you can easily turn right into the drive. When you exit, turn right ( going towards Valle Crucis) and get in the left lane at the stop light. Turn left here and it will take you to the Mall where you can make a left and go up to the main road (421) . This is the easy way back to downtown Boone. Although, this morning we were able to make a left turn out of the hotel with no difficulty.

I can't say enough good things about the hotel experience. There is also an indoor pool and jacuzzi, which we plan on using tonight.

Room Tip: Ask for a room above the 1st floor on the back side of the hotel.
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  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wake Forest, NC
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 9, 2012

My husband and I just returned from a four night stay and really enjoyed the hotel. We stayed in room 306 in the back of the building and it was quiet. It's a new hotel and it shows. We cannot agree regarding the slowness of the elevator. It's a standard type. When we weren't carrying bags back and forth to the car, we walked the stairs. No breakfast included and we enjoyed the Bistro for breakfast each morning. The staff are so friendly! We wouldn't hesitate to return to this hotel.
Also, check out Char Restaurant, Howard St. in Boone. Excellent food, very friendly staff.

Room Tip: Asked for a higher floor and in the back of the building for a quieter stay.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 8, 2012

The hotel and rooms were very clean. The young man (Senior at App. University) who was working the front desk when we arrive on Sunday was so professional, friendly and helpful! The elevators were somewhat slow but not much more than any other hotel - certainly not enough to deter me from staying at this hotel again. Also, the hotel is only 4 stories high, so I could have taken the stairs if needed...

Room Tip: Great clean hotel. Love the beer and wine shop next door.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chester, va
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 6, 2012

My husband and I recently stayed at this newer Courtyard in Boone, NC. The hotel itself was very nice and well kept. However, during our stay the hot tub was not working correctly. It appeared there was a issue with the timer as the hot tub wouldnt start. Also, the indoor pool was freezing cold so I assume it wasnt heated. You know when the kids say its cold then its cold. Other guests complained about the hotel having only 1 very slow evelator.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Boone

Address: 1050 Highway 105, Boone, NC
Location: United States > North Carolina > North Carolina Smoky Mountains > Boone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 19 Hotels in Boone
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Boone 3*
Number of rooms: 100
Official Description (provided by the hotel):
The new state-of-the-art lobby at Courtyard provides greater flexibility and choices for our guests. At the center of it all is The Bistro, your destination for a great breakfast, or drinks and dinner during the evening. You'll also enjoy inviting, flexible spaces where you can work or relax, free Wi-Fi throughout and easy access to the latest news, weather and airport conditions via our GoBoard technology. Plus, our well-equipped fitness center, indoor pool and whirlpool will help you stay refreshed and energized. Whether traveling for business or pleasure, your stay at Courtyard is sure to be more comfortable, more productive and more enjoyable than ever before! ... more   less 
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