I booked two condos for family and friends at Chetola resort in August for an October 11-13 stay. Of course, this is peak leaf viewing season in the NC mountains, so the condos were pricey. We paid $540/night for the 3 bedroom unit and $350/night for the 1 bedroom unit. I did not see the 1 bedroom unit, but more on the 3 bedroom later....
First, the grounds at Chetola are beautiful and well maintained. It is a very family friendly resort and only minutes from downtown Blowing Rock. Very impressive resort on the drive up. Unfortunately, this is where the above average to excellent ends. The check-in process took 20 minutes and I was the only guest checking in. The staff seems confused and very poorly trained. The gentlemen at the front desk had a confrontation with a vendor while I was checking in, which was a first for me in all my travels. I asked for a reservation at Timberlake's restaurant, which he called for me. No answer.... his reply was that Timberlake's restaurant was the worst department at the resort. Not exactly a ringing endorsement. He promised to follow back up with the restaurant and call me back on my cell phone to confirm or to let me know of no availability. I never heard from him again.
Accomodations: As mentioned, we stayed in a 3 bedroom condo (Allegheny 5). The condo was spacious and quiet. The decor was quite nice, but you can certainly tell the unit is old. As common in mountain properties, the kitchen was dated. The living room sofa had a safety pin holding the fabric over the cushion (which I thought was very bad). Beds were comfortable. No wifi in the room although it was advertised as having wifi. Actually, it was kind of nice not to have wifi for a couple of days. Cell service with Verizon was also very bad in the unit. But, again, I got over it fast. All in all, I was ok with the unit, except for the safety pinned sofa.
Grounds: As I said, very nice and probably one of the nicest grounds in the area.
Timberlake Restaurant: I like Bob Timberlake's art/furniture and was very much looking forward to dining at Timberlake's for dinner. I am in no way a "food/wine snob"... but, the food was average at best. The service was below average. We waited for some time before our order was taken and food took some time to come out. Before we received our food, the hostess came up to the table and asked if we wanted dessert menus. It seems odd to feel like service was slow, but we were being rushed. However, this is the vibe the staff gave to us. The check was also incorrect when it arrived, which took some time to fix.
Timberlake's is the only restaurant on the resort, so they have breakfast there too. The staff recommended the buffet. It was a total disaster. The buffet area is very enclosed and crowded and poorly designed. Granted, there was a wedding party having breakfast on Sat. a.m., but that should not have been a surprise to the staff. They ran out of plates which took them about 10 minutes to replace. I had two 8-year olds with me and they both wanted an omelette. Put their order in and waited. The omelette chef proceeded to make omelettes for 5 other guests that ordered after the kids. Finally, had to say something to him.
There are a lot of very nice restaurants in Blowing Rock. Save yourself the heartache and try those. If Bob Timberlake knew what was going on at the restaurant bearing his name, I cannot imagine he would be very happy....
Area: Very nice, but crowded (which we knew it would be this time of year). We went to Grandfather Mountain during the day and the Ghost Train at Tweetsie Railroad on Sat. night. Both very cool and worth a visit.... especially Ghost Train if you have kids. Warning on Ghost Train though - be prepared for at least a 90 minute wait to ride.
Overall Impression: We had a nice time with family and friends and going up to the NC Mountains this time of year is fantastic. Next year, we will definitely be staying elsewhere. Maybe the rooms at the lodge at Chetola are nicer, but for the price, I imagine there are better accommodations in the area. It is a shame, because again, the grounds are so fabulous.
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- Also Known As:
- Chetola Mountain Hotel Blowing Rock
- Chetola Resort
- Chetola Mountain Blowing Rock
- Blowing Chetola Nc Resort Rock