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“No compassion” 2 of 5 stars
Review of Chetola Resort at Blowing Rock

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Chetola Resort at Blowing Rock
3.0 of 5 Hotel   |   North Main Street, Blowing Rock, NC 28605   |  
Hotel amenities
Ranked #2 of 14 hotels in Blowing Rock
New Orleans, Louisiana
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“No compassion”
2 of 5 stars Reviewed November 18, 2012

My wife and I work hard ,but travel well whenever we can, and as a business owner I try to make a priority of getting repeat business, which means satisfying the customer, and sometimes bending the rules, if necessary. I prefer to have a customer who continues to use my services/facilities, rather than a one time guest. Makes sense, right? When my wife's mother suddenly became ill and was hospitalized back home, requiring us to leave Chetola immediately at 4p.m. for the next flight home from the Charlotte airport, and despite the fact that our room was already serviced by housekeeping and we had touched nothing in the room since we had been out all day, we were still charged for the night. If I wanted repeat business, I would make every effort to be as understanding as possible for guest emergencies, as they do arise, and the way in which a facility treats its guests in those circumstances speaks volumes. The treatment at the front desk was cold and unfriendly, and we were made to feel as though we were interrupting the personal conversations of the staff, even though we told them why we had to leave so abruptly.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2012 via mobile

Chetola was a breath of fresh air! Just beautiful and the restaurant was fabulous. Im a fishermen so the theme was spot on! Great experience and very family oriented. We all had a blast! I went fishing, my wife enjoyed the pool and spa and the kids loved everything!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 25, 2012

We attended a meeting at Chetola and loved the facility, but the food was not very good. Fitness center better than most; beautiful lake for fishing (did not fish); walking trails; near downtown shopping and adjacent to a Tanger Outlet Shopping Center. Fall foliage was spectacular.

Room Tip: Recommend rental condos.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plum Grove, TX
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 20, 2012

So much to do, so much to see, so much to enjoy. We drove into Chetola the second week in October amid a profusion of fall color. The property is extensive and exceptionally well-maintained. The staff are friendly and helpful with recommendations for fun and food. We had a small problem with the bathtub drain and it was addressed immediately with no disruption. The food at Timberlake's is great and the waitstaff fun and competent. A stroll around the lake or on one of the many trails is a beautiful autumn experience. Congratulations to management. A real gem.

Room Tip: Ask for a "lakeview deluxe king" or one of the Timberlake rooms.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clayton, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 10, 2012

We stayed for three days and had a GREAT time - lots to do around the Blowing Rock area but everyone really enjoyed returning to the resort late in the afternoon for a dip in the pool or a wlak on the nature trails. Would go again :)

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Durham, North Carolina
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 28, 2012

I had never heard of this Inn but I won a 2 night 3 day stay and could not have picked a better place on my own. the area is beautiful. went to Grandfather mountain for a day,returned late afternoon and just sat on the balcony and enjoyed the view. At 5 pm we went to the library where our hostess Pat served wine,cheese and fruit and we visited with others from the Inn..
We have decided that we will go back at least twice a year just for a treat to ourselves.It is a little pricey but for the view, comforts and treatment from the staff it will be well worth what it costs.

Room Tip: I would stay at the Inn. Ask for the Luther Snyder Room. It is the only room with a balcony overlook...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Acworth, Georgia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 of 5 stars Reviewed August 26, 2012

I go to the Blowing Rock NC area 4 times a year over the past 14 years and always stay here. The hotel is great and the condos are really nice. If you can go around Christmas time when they have the lights up. Great bar and restaurants. Really cool views of the lake and mountains can be seen from your room. Downtown Blowing Rock is like a Rockwell painting. Was they last week and the highs were 78 the lows were 58. Really nice.

Room Tip: Stay lake side
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chetola Resort at Blowing Rock

Address: North Main Street, Blowing Rock, NC 28605
Location: United States > North Carolina > North Carolina Smoky Mountains > Blowing Rock
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Blowing Rock
#2 Romantic Hotel in Blowing Rock
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chetola Resort at Blowing Rock 3*
Reservation Options:
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Also Known As:
Chetola Mountain Hotel Blowing Rock
Chetola Resort
Chetola Mountain Blowing Rock
Blowing Chetola Nc Resort Rock

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