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“Great Mexican Restaurant” 5 of 5 stars
Review of Puerto Nuevo Restaurant

Puerto Nuevo Restaurant
2120 Tynecastle Hwy, Suite 1, Banner Elk, NC 28604
(828) 898 3332
Website
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Ranked #14 of 42 Restaurants in Banner Elk
Cuisines: Mexican
Dining options: Reservations, Late Night
Restaurant details
Dining options: Reservations, Late Night
Charlotte, North Carolina
1 review
“Great Mexican Restaurant”
5 of 5 stars Reviewed July 26, 2014

The food and service here was outstanding and they were able to seat us very quickly even though they seemed to be very busy! We highly recommend this restaurant!

Visited July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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121 reviews from our community

Visitor rating
    57
    39
    14
    8
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Banner Elk, North Carolina
1 review
1 helpful vote 1 helpful vote
“Best carnitas for miles and miles.”
4 of 5 stars Reviewed July 25, 2014

Very good guacamole made table side, and melt in your mouth carnitas. We enjoyed our waiter who was helpful but not intrusive. Going back tonight!

  • Visited July 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, NC
Top Contributor
83 reviews 83 reviews
37 restaurant reviews
Reviews in 36 cities Reviews in 36 cities
50 helpful votes 50 helpful votes
“Surprising Mexican Fare in an Off the Beaten Path Location!”
4 of 5 stars Reviewed July 22, 2014

Didn't want to travel far to eat so we selected this restaurant. Tableside preparation of delicious guacamole was a treat! Food was very good as well. The owner takes pride in the restaurant as does his staff. On arrival he told me that since this was my first visit to his restaurant if I was unhappy with the food that I did not have to pay. " If you no like food, you no pay. Okay!" I thought that was a pretty good introduction. Waiter was very good and food was quickly prepared and served...he even asked me where I learned to speak Spanish without an accent! Good place to eat when in Banner Elk...friendly people and excellent food!

  • Visited July 2014
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Worth, Texas
Contributor
20 reviews 20 reviews
17 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Quite a surprise!”
4 of 5 stars Reviewed July 18, 2014

I must say, I was happily surprised with the food! The atmosphere is nice, quite area, clean and overall a great locale. I had the enchiladas, and my husband got the street tacos, his go to kind of thing. Great street tacos, and everything was sooo fresh!! Just so glad there is a nice Mexican restaurant in town when we visit, definitely worth going too! Oh! And, yesss the marguaritas are great!!

  • Visited July 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
naples, fl
Senior Contributor
30 reviews 30 reviews
21 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“food is good but,,,,”
3 of 5 stars Reviewed July 15, 2014

The meal part of the dinner was good but other factors in the experience were not. We waited nearly thirty minutes for our food is a rather empty restaurant, and when it finally was delivered my plate was brought and the fixings for my wife's meal of fajitas came but no meat until five minutes later when i found the manager. I noticed the same problem at other tables as food was brought out when ready and other diners at the same table would wait for theirs to be ready before they could eat. Waiters had no idea who ordered what, and would stand there asking who's plate it was.
It took nearly ten minutes to get my credit card payment processed and that was only when I went up to the cashiers check to offer to pay by cash.

When we left I told the apparent manager my concerns and he muttered -thank you for your opinion.

  • Visited July 2014
    • 2 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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