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“Good Hotel, Good Location, but Horrible WiFi and Cable” 4 of 5 stars
Review of Quality Inn Woodside

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Quality Inn Woodside
2.0 of 5 Hotel   |   53-05 Queens Blvd, Woodside, NY 11377   |  
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Ranked #1 of 3 Hotels in Woodside
Towson, Maryland
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
Reviews in 28 cities Reviews in 28 cities
38 helpful votes 38 helpful votes
“Good Hotel, Good Location, but Horrible WiFi and Cable”
4 of 5 stars Reviewed 2 weeks ago

I found the hotel to be a safe, clean, and well run hotel. The hotel is 1 block from the 7 train, which is an easy $2.75 subway ride into Manhatten. Reception was ok, but I usually don't need anything other than "here's my money, give me my key." They did help to quiet down a group of travelers who were quite loud though.

What this hotel really needs to improve is it's WiFi and it's Cable TV. I am in New York City, I expect to see the Yankees and the Mets. This hotel did not have the games. In fact, other than local channels and Cable News, it had nothing.

The WiFi is beyond abysmal. I gave up on trying to use it. It would work for about 2 minutes, then tell me the DNS failed. They should take some of the money they spent on the web gateway and actually make the service work.

  • Stayed May 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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263 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Erie, Pennsylvania
1 review
1 of 5 stars Reviewed 3 weeks ago

we booked via price-line. first time at this location. smoke free room. the br is right next to bed, and 2 times during the evening i called front desk as the br was filled with cigarette smoke. they said they will look into it. i woke up again around 3 am to us br. again full of smoke. i called front desk, the receptionist twice, picked up the phone, and would answer it. i could hear sounds in back round. my husband and i walked to front desk. the receptionist Philip was right there. i asked why he ignored my calls, he said he was busy. i explained the smoke situation and said it is unbearable and unhealthy and that all night we had to keep the vent on in br, and when the vent is on, the light is automatically on, and we haven't been able to sleep.. he asked if he can go and check the br. by the time he came in br, the doors were opened into the hall, time has lapsed, and smoke smell was not as strong. he said "there is no smell, and if i do smell something, the only thing he can do is spray a deodorizer". i said masking the smell with more chemicals is not going to solve the problem, he laughed in my face and began walking off. i told him that this is poor service, and we are moving out in am and want refunded for 2nd night that we paid for in advance. he said "we don't give refunds". i was furious. i am the customer, i smell smoke, i cant sleep all night because of the vent sound, smoke smell and light on from vent on coming from the door sides, and he is telling me i am making all this up??? and not offering any healthy solution?? around 8 am, we went to use br again, and again smoke smell. i went outside to front desk asked receptionist to send staff member into room to witness the smell. a male housekeeper went in, said it does smell of smoke, offered to open windows that i had no idea even opened. was civil and kind. as we packed, under the mattress cover, there were blue panties (that were not mine) we left. i asked receptionist about the info on the night receptionist, and she told me he was Philip, and gave me name of manager, Mr Patel. she said that she understands the problem, but we have to go through price-line to get refunded for the 2nd night (we paid for 2 nights, and stayed one). i called price-line, lady said she has to call quality inn. when she got back to me, she said that manager at quality inn said we had no serious reason for leaving, and thus, refused to refund us money. i explained the whole situation and she called them again, and finally said they will refund us for the 2nd night we didn't stay!!!!this is terrible!! horrible service!! in america!! i am shocked!!!

  • Stayed April 2015, traveled as a couple
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
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Valencia, Venezuela
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I spent $ 1380 in 8 days and the reception service was terrible. They blocked 3 of my credit cards for a week and did not accept to change payment method at checkout. Breakfast had a very small space to sit. wifi is free but it does not work properly it is slow and need frequent reconections

Room Tip: Pre reservar con booking.com para ver si pueden obtener una Buena tarifa porqué su tarifa de 150-160...
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  • Stayed April 2015, traveled with family
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Bath UK
Top Contributor
62 reviews 62 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed April 21, 2015

Forth stay here, flew into Newark so got Airbus to Grand Central then number 7 to 52nd street. It's a five minute walk from the subway and twenty minutes back into Manhattan.
Hotel was same as before, basic but clean, efficient reception staff. Room has everything you need, so much cheaper than the same would be in Manhattan. Stay here and spend the money you save on seeing New York!

Stayed March 2015
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Bideford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 18, 2015

After reading some earlier reviews i was a a bit concerned about staying here. But i found the Staff were very friendly and helpful, room was quite clean and bed very comfortable. Yes breakfast area was on the small side but you could take it up to your room no problem there. Location was great and Convenient to the Subway ( we walked to the Bliss Street station on our first day to get a 7 day metro ticket it's cheaper to do this ) the 7 train takes you into Times Square. There were some nice places to eat not far from the hotel. I hope to come back to New York and would certainly stay at this hotel again

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Syracuse, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 13, 2015

Hotel was very clean, and the staff was friendly and helpful. Upon check in, the computer systems were down- the man at the front desk still got us checked in smoothly and quickly. The hallways were quiet, and there were vending machines on each floor. Our room was on the fourth floor, and had a great view of the cavalry cemetery and the Manhattan skyline. The room was clean and in taken care of. It was larger than we expected, and had a mini fridge, another unexpected but awesome surprise. The bathroom was roomy, with a big mirror and a decent sized bathtub/shower with a curved rod. ATM located in the lobby was convenient. Very short walk from the subway, which makes travel across the bridge easy. Overall,I am very pleased with my stay and would absolutely consider staying again if I ever went back. Only complaints are that in the guest directory, some of the numbers for local services were wrong and some of the TV stations listed were inaccurate, or did not come in on the TV- not a big deal. Also the chair at our desk was in poor shape, however still comfortable.ft

Room Tip: Try and get a room away from the ice machine. That would probably be annoying.
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  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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San Francisco
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 7, 2015

Hotel located in Queens very close to subway station (5 minutes walking), and it makes it convenient to reach Manhattan sightseeing. Direct line 7 brings you close to Time Square, and also transfers are convenient to go to Brooklyn, as well. Staff is friendly and efficient, and breakfast includes more choices than continental. Small breakfast area makes eating breakfast in the room more comfortable. The only thing we don't like but can accept is location of our room in the basement. Although it's average size, and we spent all day in the city not in the hotel, but staying in the room without real window for 5 nights is sort of excessive. I can understand one night in the basement room, not few days. Otherwise, I would recommend this hotel for visiting NY.

Room Tip: If you stay more than one night, try to avoid room located in basement.
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  • Stayed March 2015, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Quality Inn Woodside

Address: 53-05 Queens Blvd, Woodside, NY 11377
Phone Number:
Location: United States > New York > Queens > Woodside
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Woodside
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn Woodside 2*
Number of rooms: 72
Reservation Options:
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Also Known As:
Quality Inn Woodside Hotel Woodside

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