Being near Windham Mountain, I understand the Winwood Inn's winters are more important to their business than their summer season. However, I was very disappointed with my experience! The hotel looked clean, well kept and fully air conditioned from the lobby, but as soon as I started up the stairs, the heat and humidity climbed as well. As we entered our room, we heard the air conditioner running, but the room was hot and humid. I thought the air conditioner may have been just switched on, as we appeared to be their only guest, so I figured I would give it some time. After a few hours, and several complaints to the front desk about the heat, they offered to switch rooms about 11pm. I went to check the new room, and the air conditioner was also spewing out only slightly cool air, and the room itself was actually hotter than our current room. The man at the front desk told me my air conditioner was not working in our room because I switched it on to the highest setting, he said "they don't work on their highest setting"- really?. Considering I had to aslo request a new blanket to replace the clearly stained one they had in the room (not that we could use it in the heat), that the tub was clogged and there was a green algae tint to their pool, I would strongly consider different accomodations when visiting the Windham area, winter or summer; We arrived about 5pm just looking for a good nights sleep and were charged $130 for the 14 hrs we toiled there. When I informed the women at the front desk that we had a very poor night sleep due to the heat, she only said "oh, I heard there was a vent closed?".....no remorse, apology or empathy.....there wasn't any vent closed. It was simply a penny pinching business that badly needs some equipment upgrades, that despite having every one of their rooms available would not do everything they could to provide their customer with a comfortable room because that might take some effort and expense. Think twice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.