So this was my second stay here this year. Both times a huge bargain- use priceline or the HotelTonight app (I paid 100$ per night- ridiculous low price for such a nice hotel especially on a weekend).
The hotel itself is VERY comfortable, its obvious that their standards in cleanliness are very high. The rooms are big enough, beds are excellent (I'm picky), and different types of pillow density so you can choose the kind you like. Great mini fridge that fit all the food and drinks i bought. Bathroom lighting was really complimenting to skin and makeup application. I hate when hotels have rude institution lighting in the bathroom. And I was really happy about the warm lighting situation.
The lobby is really cozy with hip decor. My favorite is the library nook that mercifully kept me busy for hours, also a computer station open for guest use.
I haven't eaten at the restaurant, but it seemed to be full and popular. The staff definitely accommodated all my dietary needs in terms of preparing and heating up the food I brought with me.
There is a pool but it's currently under construction. This is not near the guest rooms so the noise doesn't interfere at all. The check-in area is pretty far walk from the guest room building- with a bridge connecting the two. More convenient is the guest parking lot that has an entrance directly into the guestroom building. Use that rather than hauling your stuff from reception to the room.
I had a negative experience due to a guest in an adjacent room creating a huge nuisance in middle of the night. This does not reflect badly at ALL on the hotel itself. When I brought this situation to their attention (in specific, Richard, Letitzia), they were extremely apologetic and genuinely driven to do whatever they could to make it up to me, even though this was really unnecessary because another guest creating a disturbance isn't their fault at all. They even called my room to see if there was anything special they could do for me. Still, they took responsibility for making sure that my stay was a good one and tried really hard to go the extra mile for me.
Definitely coming back.
Ask for woods view. Also get room near guest entrance to minimize walking.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.