I have enjoyed my stays at the Renaissance Westchester Hotel since September 2013. I stay for about 3 nights every other weekend to relax, unwind and have a great weekend. The stay is always superb! The warm greetings by the entire staff from front desk personnel, to bell hops, to housekeeping, ,restaurant staff, room service, and anyone else I may have accidentally left out , always makes me feel welcome, and very much appreciated. The rooms are clean and comfortable. The hotel lobby and overall décor makes it warm , pleasant and inviting to the restaurant and bar area where there are plenty of TVs to catch the big games. The pool and the gym are very nice amenities. There is lots of convenient parking. My children have enjoyed their stay here as well.
I have stayed at the Westchester Marriott twice when the Renaissance was overbooked for weddings. Although very nice, I did not feel the warmth and love that I feel when I am at the Renaissance.
Tim, Marisol, and Richard are always pleasant, knowledgeable and resourceful and go the extra mile to ensure a pleasant experience. Nancy, Gary, Stacy and Terrel are excellent in the restaurant. Lucky is very attentive and always ready to assist with your luggage as you step out of the car. Chef Jean-Claude comes out and greets the guests, a very nice touch. The food is excellent!!!!
In short, they are a wonderful team at the Westchester Renaissance and I will continue to spend time there as they make me feel special and at home. I rate it number 1 in Westchester.
Dr. Billy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your kind words and great feedback! I will ensure everyone in this survey gets proper recognition! We are looking forward to your next stay with us !
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.