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Renaissance Westchester Hotel: Traveler Reviews

3.5 of 5
80 West Red Oak Lane, White Plains, NY 10604
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Renaissance Westchester Hotel
Ranked #6 of 7 hotels in White Plains
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212 reviews from our community

    Trip type
Traveler rating
    37
    81
    58
    22
    14
Date Rating
White Plains
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Restaurant at the Renaissance a Knockout”
4 of 5 stars Reviewed December 4, 2012

I had the opportunity to dine at this hotel and it was just great. The food was so well prepared, tasty and served with such professionalism that I'm planning to go there again and again. Even thou you may be staying at another hotel, do not miss out at this restaurant. It is just great.

Room Tip: Do not be near the evelators
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JPJPWhitePlains about Renaissance Westchester Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Not what one expects when one thinks "Renaissance"”
3 of 5 stars Reviewed December 2, 2012

My first thought: $12.95 per day for Internet access? Seriously? This "perk" should be standard in any hotel. In fact, the closest food (read: non-hotel-high-priced-fare) is 5 miles away down the Interstate! (FYI, don't follow your GPS to Main Street in White Plains. You'll find just paid parking and gridlock, and a parade (!!) when I wandered into it.. Head the other way to Port Chester.)

Good stuff: reasonably friendly staff (although just one on duty at the front counter at 6 PM), nicely appointed room, reasonably comfortable bed (typical Marriott; i.e. not a Hilton), nice TV selection on the huge wide screen (and it's set up right so everyone doesn't look 4 feet or 10 feet tall).

The nitpicks (and the Internet price is not a nitpick, but an insult): Not near anything; bizarre location behind some office buildings up a long and winding road --- I never would have found it without a GPS, and even then it was confusing in daylight; worse at night. Dark parking lot only accessible quite a distance from check-in (rooms are separate from the rest of the hotel). Some construction going on in one wing, so those huge vehicles are taking up prime parking spots. Only one unsecured entryway to the hotel from the long and narrow parking lot (not locked at night, apparently, as there is no keycard access unit). Then more long walking inside; I felt like hailing a cab for use inside the hotel. Couldn't they afford more than one entry and set of elevators when they built the place (and I counted just 2 elevators)? No electrical outlet easily accessible from the bed. My Mac laptop's cord was stretched to the limit after I finally found an empty one under the window. If I had a Windows machine, I'd be sitting on the floor to type, or in the not-too-comfy arm chair? Uncomfortable armless desk chair. Toilet dripping internally and "whooshing" every few minutes; had to close the door to mask it.

Luckily here for just one night. This ain't no Hilton or even a Marriott. Certainly not a 4-star property. 3.5 max, and that's being nice.

  • Stayed December 2012, traveled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask DavidStarsky about Renaissance Westchester Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, Pennsylvania
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Great place to spend weekend”
5 of 5 stars Reviewed November 30, 2012

Food Rooms and Hotel and grounds are perfect at a price that is great. If you are visiting area or even going to New York this is a centrally located place. Going to New England stop here and then continue trip.
They have on grounds all the things needed for a great stay including indoor pool and tennis etc.

Room Tip: We had regular room great
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask martin d about Renaissance Westchester Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Average but would expect more from Renaissance.”
3 of 5 stars Reviewed November 25, 2012

The staff were nice upon check in and since we were booked under a Marriott platinum member we got free Internet and free breakfast. Since the concierge lounge was closed for thanksgiving they allowed us to eat at the breakfast buffet in the dining room free of charge. The breakfast was decent but not worth the price they usually charge for it, our comped bill showed a charge of $90 for four of us! We found the rooms to be nice and comfortable and had no problems with the beds. The hotel campus is unusual and does not seem to have been built to be a hotel. More like a nursing home or something similar. Again we did not have an issue with this. The kids with us loved the indoor pool.

Stayed November 2012, traveled with family
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Ask g8rchick1980 about Renaissance Westchester Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Decent Hotel”
3 of 5 stars Reviewed November 25, 2012

It was a perfectly fine hotel. Staff was polite, room seemed pretty clean and the bed was very comfortable, minus the smallest pillows i have ever seen. They need to get some properly sized bed pillows. The water pressure in the shower was ok most of the time, but would fade in and out occasionally. Overall the room was nice though and i would stay here again. I'd give this a 3.5 if i could. The fitness center was really warm though. It was humid as it sits right next to the pool and too warm.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jackie255VT about Renaissance Westchester Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Westchester Hotel

Also Known As:
Renaissance White Plains
White Plains Renaissance
Renaissance Westchester Hotel White Plains, Westchester County, NY
Address: 80 West Red Oak Lane, White Plains, NY 10604
Phone Number:
Region: United States > New York > Westchester County > White Plains
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 hotels in White Plains
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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