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“A temporary home from home!” 5 of 5 stars
Review of HYATT house White Plains

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HYATT house White Plains
3.0 of 5 Hotel   |   101 Corporate Park Drive, White Plains, NY 10604 (Formerly Summerfield Suites)   |  
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Ranked #4 of 8 Hotels in White Plains
Certificate of Excellence 2014
New York City, New York
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“A temporary home from home!”
5 of 5 stars Reviewed January 12, 2013 via mobile

My family and I (wife + 3 teenagers) stayed here for just over a month. Having relocated to New York we used the Hyatt House as temporary accommodation while we arranged permanent residence.
The hotel is situated about 2 miles away from White Plains centre which, initially seemed like a problem, but the regular hotel shuttle-bus schedule made life easier and, in retrospect, being away from the centre of White Plains was probably an advantage!

Our overall experience was excellent. The accommodation is well presented and adequately sized (without being overly spacious). Our 2 bedroomed apartment had a well equipped kitchen withi microwave, toaster, pots, pans, dishwasher, coffee machine and standard-size fridge/freezer which we found to be very useful for the preparation of occasional meals.
The entire premises are well maintained and clean with full service of the apartment daily (7 days a week).
The breakfast buffet was very good and they rotated the hot options every day.
The evening "snack" was excellent and, if you've had a main meal for lunch, easily suffices. The complimentary beer and wine is a great way to unwind at the end of the day and, having checked out last week, my wife and I are missing our nightly glass of Copper Ridge Merlot!!
However, the thing that makes the Hyatt House really "work" is the quality of customer service! From Reception staff, to cleaning and catering staff, to the Management, this hotel offers a warm friendly and efficient service that is sadly lacking in most other areas of New York! Special mention of Darren, the driver of the complimentary shuttle whose friendly style and customer service enhanced our stay considerably!
A great facility that I wholeheartedly recommend!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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220 reviews from our community

Traveler rating
    126
    71
    16
    5
    2
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85
34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
Folsom, CA
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 10, 2012

My husband and I stayed for 4 nights while visiting family, who live in White Plains. The hotel is a short distance from the town, but you do have to drive there. It is located in a coorperate area and is surrounded by businesses. We found the room to be very comfortable and large enough to lounge and relax in. There was a TV in the bedroom and in the living area. It has a small kitchen and you can easily cook and eat there if needed. It was all very clean. There are no restaurants nearby, within walking distance. You can order delivery from an Italian restaurant or buy high sodium, frozen and packaged prepared foods at the hotel. They do have a daily breakfast with a good variety of food. I especially enjoyed the good quality coffee and selection of tea. the staff were very nice and helpful. Overall we enjoyed our stay.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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White Plains, NY
Top Contributor
107 reviews 107 reviews
31 hotel reviews
Reviews in 56 cities Reviews in 56 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 6, 2012

The Hyatt House is a hidden gem in White Plains. Conveniently located on Westchester Ave, but sufficiently set-back from the road and I-287, the Hyatt House is a great place for business or pleasure. The hotel is relatively new and the rooms are smartly furnished. The lobby lounge serves breakfast and afternoon "social" hour and is a great extension of your hotel room to stretch out in front of the fire, read a book or do some work. The staff is incredibly friendly and helpful and while there aren't any convenience stores or restaurants within walking distance, the hotel's market provides enough offerings to satisfy short-term. Highly recommended!!!

Room Tip: Ask for a room in the back of the hotel. Higher floors will avoid car lights shining through the wi...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bronx, NY
Senior Contributor
48 reviews 48 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 25, 2012

the Hyatt house white plains is an awesome place to visit. The staff are very welcoming and very very nice. the rooms are like apartments with all the convenience of home. they offer free breakfast daily and an evening social m-thu evening where they serve free beer and wines and lite meal. i always enjoy my stay at the Hyatt and thats why i keep going back.

Great job Guys!!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
60 reviews 60 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 23, 2012 via mobile

The HH isn't neccessarily the fanciest place in town, but its new, fresh, well maintained, spotless and the staff is wonderful.
Perfect hotel for a business trip or family trip and will definetly stay there again when we come back.
Bravo, good job all around.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Top Contributor
113 reviews 113 reviews
75 hotel reviews
Reviews in 50 cities Reviews in 50 cities
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed November 21, 2012

I spent three days at the Hyatt House during a business trip in White Plains. It was like a home away from home. The staff is friendly and accomodating. The hotel shuttle driver took me to my business appointments as well as to dinner and shopping in the evenings. The hotel is not far from an upscale mall! The room was clean and modern with a full kitchen, living area, bedroom with adjoininng full bathroom, and two flat screen tv's. In addition to all this, the hotel offers free full breakfast and dinner with beverages four days a week. Free wifi and laundry room too! I will definitely return to this hotel if I am in White Plains again!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Westchester, NY
Senior Contributor
36 reviews 36 reviews
28 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 16, 2012

We stayed at HH when our house lost power due to Hurricane Sandy and we could not be more grateful to the staff at this hotel for making us TRULY feel at HOME! The sales manager Kate went above and beyond the call of duty when we needed to extend our stay and the staff across the board could not have been nicer. When Halloween was clearly cancelled due to the storm they quickly put together a "trick or treat" program in the hotel to allow all the kids displaced there to do an impromptu round of candy collecting. All I can say is WOW!

The hotel itself is very nice, we had a 1 bedroom suite which had a small kitchen with full size appliances. Kids slept on the sofabed (they loved it) and our king bed was VERY comfortable. The room was very clean, the bathroom was spacious and there was plenty of closet space for all of our stuff. Free breakfast and pm reception were great, so much better than the usual "free food" offerings at other hotels.

All in we could not have been happier, except when our power came back on 5 days later of course!!

5 stars are not enough!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HYATT house White Plains

Address: 101 Corporate Park Drive, White Plains, NY 10604 (Formerly Summerfield Suites)
Phone Number:
Location: United States > New York > Westchester County > White Plains
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in White Plains
#3 Business Hotel in White Plains
#4 Romantic Hotel in White Plains
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house White Plains 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Hyatt Summerfield Suites - White Plains Hotel White Plains
Summerfield Suites White Plains
Hyatt White Plains
White Plains Hyatt
White Plains Summerfield Suites
HYATT House White Plains Westchester County, NY

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