I have stayed there a couple of times in June with my girlfriends. Joann, the woman who runs the hotel, does not call you back or email you back if you contact her in Jan - April to book your summer vacation. I also called her to book a 200 person event for the end of the season, and she blew me off! They are rude and have no consideration for people that need to plan ahead.
I originally called the last week of January to get information on having my event, so I could make a decision and book a venue by mid February. She was supposed to get back to me right away, but after 3 emails I finally got an email back at the end of Feb, that she was on vacation, didn't have any information, because she was waiting on a call back, and she would get back to me on Feb 28th. She could have emailed me before she went on vacation to tell me that..but nope. The morning of Feb 28th I sent one last email expressing how I was coming out to the Hampton's the next weekend to book and put a deposit on a venue, and I looked forward to her response as she promised, later that day...nothing! I have still not heard back from her, and today is March 6th!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.