We stayed here for two nights and I wish I had read the online reviews (nearly all of which are poor) before making a reservation.
First, when I called to reserve our stay they told me the soonest dates they had available were the two days after Labor Day (which was two months away from when I called), so I accepted those dates. What they did NOT tell me was that their restaurant CLOSED ON LABOR DAY, so that there was nowhere to eat a meal, or even get a cup of coffee or glass of wine, water or anything at all to eat or drink ANYWHERE ON THE PREMISES. And, they are a few miles from the nearest town! I was there with my 6 year old, so we spent $50 a day on taxi fares (to say nothing of the inconvenience of having to call for a taxi, wait for the taxi, etc) to go back and forth from the town to get meals each day. We could have bought stuff at the supermarket, and we did, but there were no cooking facilities in the small rooms, and living on cold bagels eaten in a tiny room every day is not exactly a resort experience.
When I expressed my dismay at check-in (I discovered the above when I casually enquired where the restaurant was) they had no concern whatsoever.
There are many minor things wrong with the Westhampton Bath & Tennis, which add up to a poor experience even if they had bothered to let me know their restaurant was not going to be open at the time they booked me in (to cite a few: rooms are basically the same as in a Motel 6 (but Motel 6 does not call itself a resort and charge hundreds of dollars a night); eg, tiny rooms, cardboard walls, industrial-strength lighting switched on all night right outside the window, with no curtains to block (just flimsy venetian blinds which let most of the light in).
We bought a Travelzoo deal which was a discount, but a discount should not mean substandard. I give it two stars because of the beach and also the pool, which was a good size.
It is a shame that they use their prime position on the lovely beach to provide such a poor service. It means I not only don't want to return to this establishment, but I don't want to return to Westhampton, or to buy another travelzoo deal either, since I wonder if those deals are all just subpar places looking to make a quick buck without any concern for return customers.
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