My aunt and I stayed at the Viana during my treatments at a local hospital. I was very sick as a result of the treatments and the chefs made special food for me during my stay. The staff went above and beyond to make me comfortable during a difficult time and words can express how great full I am to all of them. The cleaning staff also went above and beyond; in fact, each day I would see them cleaning things that really impressed me. Mike the shuttle driver is amazing. What a nice guy. I can only say great things about this hotel. I can't wait to go back!