We spent 1 night at the Viana for a friends wedding. Upon driving up to the entrance, we were immediately greeted by a very friendly, very professional young man who assisted us with the unloading of the car. The check in was very quick and then the same bellman escorted us to our room, PH22. Do not be fooled by the "PH" aka Penthouse. Our view was awful. We faced the back of the hotel, the industrial side. Not pretty. Since it was a Saturday, they were closed and it was quiet, I can see if it were a weekday, it would be loud. The room itself was very nicely decorated and above all, it was immaculate. Comparing this hotel to others in the immediate area, it was a 4 Seasons Resort. We did not have the opportunity to experience all the Viana had to offer, the restaurant, bar, spa etc. Though we would have liked to. I can't say enough about the staff. They were very attentive, friendly and professional. We enjoyed our brief stay and if in the area again, we would not look elsewhere.