My wife and I had tickets for a concert at the Westbury Music Fair. We didn't want to make the 11/2 hour drive back home after the concert so we booked a room a Viana. This turned out to be a perfect combo. The staff greeting us was incredibly friendly and helpful. Check-in was simple and our bags were carried by Joe who also hung up our jackets, got us ice and helped us with questions about the hotel and local area. Everyone we encountered there, couldn't have been more pleasant and their mood was infectious. We soon found ourselves smiling and complimenting this wonderful hotel at every turn. Other hotel managers should send their employees here to be schooled in how to treat guests. Walking back to the hotel after the concert, we settled into a beautiful, comfortable room for a great night's sleep...the end to a perfect evening.