This was a night away and what I night it was. From the moment of my online booking to the moment we departed it was fabulous. The staff is genuinely friendly and professional. Everyone we encountered handled themselves as if the hotel was there family business (caring, professional and attentive). We actually had our dinner appetizers at the bar and the atmosphere was very friendly and uplifting. The chef suggested plates for us and did not hesitate to answer any of the questions we had. The food from appetizers thru dessert was delicious - we were pleasantly surprised. Also, each time a staff member encountered us they greeted us as if we had frequented the Hotel Spa. Unbelievable customer service.
The Spa was as good if not better than any NYC spa I have gone to. Just a great place and we will be visiting again.--you should too. The only average part was the breakfast. We would have preferred a menu style instead of buffet
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- Also Known As:
- Viana Hotel Westbury